Security Support Analyst

yubikey
Contract W2
Depends on Experience
Work from home not available Travel not required

Job Description

Red Oak Technology is seeking a Security Support Analyst for our client located in Sunnyvale, CA for a 12+ month contract position.

**Must be local candidate due to multiple onsite interviews**

Responsibilities:

  • Troubleshooting Yubikey, service ticket resolution, guide the customer escalation team
  • Discuss with customers and give advice on how to adhere to policy based on customer needs.
  • Main DRI for the customer service queue, and first line of defense for triage.
  • Support Analyst / coordination / service ticket resolution
  • Be point of contact for multiple project teams requesting application assessments
  • Manage each assessment/service request, track the progress, assign technical resources - Analyze, research, relay and present to customers and management

Posted By

Michelle Avila

2001 Gateway Place, Suite 150W San Jose, CA, 95110

Dice Id : redoak
Position Id : 6286927
Originally Posted : 2 weeks ago
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