Senior Business Analyst

Business Analyst, Payments, Platforms, Migration
Full Time
Depends on Experience

Job Description

Our direct client has an opening for a Senior Business Analyst to join their growing team. The incumbent will collaborate with business owners/stakeholder to understand business needs, processes project specifications and business case development for the implementation of a new claims and payment platform.


  • Analysis of complex processes to support business unit needs, conducts more complex impact analyses and interprets more complex system requirements, and uses Project Management Techniques. 
  • The Senior Business Analyst takes a lead role in communicating effectively with management, steering committees, project sponsors, and subject matter/technical experts and promotes a culture of performance excellence. 
  • May mentor less experienced team members.
  • Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests/enhancements in existing applications.
  • Work with more senior team members, customers, Software Engineers, Architects, and Managers to assist in capturing capability needs and driving quality business solutions.
  • Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
  • Other duties as assigned or requested.



  • 5-7+ years of relevant work experience
  • Educational requirements: Bachelors Degree required
  • Experience with system upgrades
  • Previous experience documenting system processes
  • Knowledge and understanding of flows and how systems interact
  • Experience with migrations to a new tool
  • Documenting current and future state
  • Strong oral and written communication skills



CAI is a global IT services firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Application Knowledge Capture, Service Desk/Desktop Services, and Managed Staffing Services. Our unique methodologies and tools enable us to provide our clients with real techniques for increasing productivity, profitability and competitiveness.


Headquartered in Allentown, PA, with offices and staff throughout the US, Canada, Europe and the Asia Pacific region, CAI offers a variety of delivery options including on-site, off-site and blended solutions. Our delivery model allows us to successfully leverage our global staff of over 3,500 technical and managerial professionals.


EEO Statement:

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

CAI is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities will receive consideration and are encouraged to apply.

For more information on our professionals, services, and industries we support, please see our website

Dice Id : 10114077
Position Id : 6548747
Originally Posted : 1 week ago
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