The position of Senior Director of Critical Enterprise Operations reports to the VP of Critical Secure Services & Chief Information Security Officer. This role requires strong organizational, technical, process and people management skills along with a solid technical understanding of operations and the complexities of data center management, vendor management, and infrastructure services. This individual is responsible for day-to-day operations of all on-prem and cloud infratstructure including critical communications systems. This individual leads the team responsible to define, track, and manage major operations and multi-functional projects while maintaining daily service capability. The candidate should act as a role model, an agent of change, mentor, and coach to others both within and outside the team. This individual will provide oversight for data center design and operations, and ensure that data center infrastructure is managed and aligned with the strategic architectural roadmap. This individual will help define, track, and manage the compute infrastructure needs for NYPA’s digital vision. This position is responsible for developing and managing strong strategic relationships with internal senior leaders in Audit, Technical Compliance, Legal, Information Technology and Operations. The leader must demonstrate relationship management, and collaboration competencies along with technical expertise. This role monitors, reports and ensures Information Technology tracking of all assets, on and off prem including software and hardware renewals.