Senior Helpdesk Engineer

Contract Corp-To-Corp, Contract W2, 6 Months+
Depends On Experience
Work from home not available Travel not required

Job Description



To be successful in this role, you’ll need about 3-5 years of expertise in the following:

• PC, Linux, Mac hardware and software support

• Asset management tools like Jamf and/or LANDesk


- Installed, configured, and updated Linux machines


- Resolve system errors, disk space problems and file system full errors

• Laptop/Desktop imaging experience


- Maintains an up-to-date technical and practical knowledge and understanding of hardware and software analysis and troubleshooting


- Problem Management, including communication procedures during problem resolution


• Backup and desktop encryption software (McAfee, Bitlocker, etc.)

• Active Directory administration and support

• Network troubleshooting (LAN, WAN, wireless)

• Knowledge of AV equipment (Polycom, Skype for Business, Zoom)

• Mobile Device management experience

• Familiar with Collaboration Tools (Microsoft Teams, OneDrive, Sharepoint)


- Ability to multi-task and prioritize projects


Bachelor’s degree in Computer Science or equivalent experience

Dice Id : wesca004
Position Id : AJ1009
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