Senior IT Analyst

  • Modis,
  • San Francisco, CA
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Analyst, Audio Visual, Cabling, Citrix, Customer Service, Document Management Systems, Hardware, iOS, LAN, Lifecycle, Management, Networking, PC, Project, Project Management, Routers, Security, Telecommunications, Video, VPN, WAN, Wireless
C2H Independent, Contract Independent, Contract W2, Contract Corp-To-Corp, C2H W2, C2H Corp-To-Corp
Work from home not available Travel not required

Job Description

At Modis, we use our insight, knowledge and global resources to make exceptional connections every day. With 70 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Modis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.

Position: Senior IT Analyst

Contract to Hire

Salary: $75,000 - $85,000 upon conversion

Location: San Francisco, CA

Modis Burbank is looking for a Senior IT Analyst for a great client in the San Francisco area. The Senior IT Analyst leverages technology to provide business solutions and support to drive organizational effectiveness and deliver customer service excellence.

In this capacity, the Senior IT Analyst will:

Provide exceptional customer service to all internal and external customers; proactively promote and model client service excellence among the team and across the broader IT organization; facilitate customer advocacy to drive timely service resolution;

Work as a technology subject matter expert and propose and assist in implementing solutions to technology challenges and/or processes to improve efficiencies; promote technologies and usage recommendations;

Lead in planning and supporting Enterprise meeting technology events including video conferences, presentations and client meetings; Lead special projects, initiatives and events;

Provide effective, desk-side technical support to users for hardware and software issues or requests;

Foster data security policies and best practices;

Maintain the operational availability of computer-related equipment and services, including: PCs, printers, video conference equipment, projectors, servers, data/telecommunications equipment, network infrastructure and audio visual systems;

Maintain asset management lifecycle and status of Firm-owned hardware; forecast inventory needs;

Work overtime as necessary; and

Handle additional IT projects as assigned.


Associate s degree (preferred); Bachelor s degree (preferred);

At least 6 years of experience providing direct support to customers in the areas of business solutions,software, hardware and networking technologies;

At least 6 years of experience in LAN, WAN and network systems support and management;

At least 6 years of experience configuring, installing and maintaining client PC operating systems and related devices;

At least 3 years of professional services or law firm experience (preferred);

At least 2 years of IT team lead experience;

Advanced to expert proficiency in Microsoft Operating Systems;

Advanced to expert proficiency in Microsoft Office Suite;

Advanced proficiency in Microsoft Operating System application installation and configuration processes;

Advanced proficiency with data security and security applications;

Advanced proficiency with project management;

Advanced proficiency in remote access architectures, applications and technologies (Citrix, VPN);

Advanced proficiency with Smartphone and personal wireless technologies (iOS, iPhone, iPad,);

Advanced proficiency in networking technologies, cabling topologies and related applications;

Advanced proficiency in installation and configuration of modems, routers, data communication devices, networking devices and cabling;

Advanced proficiency in practice support/litigation support applications (Ringtail, LiveNote, Concordance,CaseMap);

Advanced proficiency in Inter/Intra/Extranet technologies;

Advanced proficiency in Document Management Systems (WorkSite/FileSite); and

Fundamental to Advanced knowledge of customer service principles and practices.

If interested please apply immediately or call directly at 818-531-3416.

Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : 10411532
Position Id : US_EN_6_914737_1031300

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