Senior Level User Experience Designer (UX) (IoT)

UX, Research, Telecom, SMS
Full Time
Work from home not available Travel not required

Job Description

Senior Level User Experience Designer (UX) (IoT)

What Team will I be supporting?

This User Experience Designer (IoT) will be part of the Cisco Product Design IoT User Experience team, working in Agile methodologies in support of the Product team initiatives.

You're not just another UX Designer:

While this User Experience Designer should have senior level skills in Design Thinking, Sketch, Figma, Asana, Notion and InVision, this designer skillset must include the ability to demonstrate and facilitate Design Thinking methodology based exercises for the Product Team. A skillset leaning more "strategist" than a visual designer.**

This Sr UX Designer will also have key knowledge of coding language and frameworks. This will facilitate better communications with development and engineering as well as evaluating new technologies for the presentation layer.

Skills include:

  • Research
  • Fielding and selecting users to interview based on role and use case.
  • Working with the product design director/ux team to "determine" when to use specific exercises.
  • Facilitating the design thinking exercises with product team members
  • With product design director and UX team, synthesizing the results for an informed, action recommendation.


This position requires a mix of strong UX skills, UI design, testing, persuasive communications, team collaboration and vetting of customer feedback.

What is the Cisco IoT (Internet of Things) Saas Platform?

Our core service offering is a Saas based web platform.

(While we have a mobile presence, it is not the core focus of our audience.)

This Cisco IoT Saas platform is a comprehensive collection of micro-services that allow Telecom service providers (AT&T etc) and their enterprise customers to manage device/asset performance, metrics, usage (SMS, Voice, Data), diagnostics, analytics and automation rules. The Control Center is a deep and complex platform.

Today, Cisco IoT is distributed by over 55+ service providers that span across 120 countries. According to Cisco, our IoT Control Center services currently support over 11,000 enterprises with 43 million devices-adding about 1.5 million new devices each month.

** Whats an i deal Candidate?

Our ideal candidate will be driven by the desire to be the user advocate. The candidate will be passionate about gathering insights based on direct observation, global patterns, business and design thinking to create products that are intuitive, effective, and require minimal training.

This IoT Product UX designer will have experience working with Product Managers and providing design and product ux leadership for feature initiatives which impact millions of our Saas platform users.

We will be working within the methodologies of "The Design Sprint" in conjunction with Design Thinking practices when applicable.

Years of Experience/ Portfolio:

o Candidates must have a portfolio demonstrating their ability to satisfy the requirements listed above.

o Candidates should have had at least 4 years of real world experience.

o Previous work in teams and collaborative organizations. Some freelance demonstrating "self-starter" and proactivity, is highly desireable.

o Bachelor's degree.
Dice Id : CXCISCO
Position Id : 1279006
Originally Posted : 4 weeks ago
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