Senior Network Operations Analyst

Analyst, Capacity Planning, Cisco, Customer Service, DCE, Disaster Recovery, Exchange, Firewall, Hardware, IIS, Manager, Management, Mathematical, Networking, PBX, PowerShell, Project, Security, VMware, Windows
Full Time
Work from home not available Travel required to 10%.

Job Description

Senior Network Operations Analyst

The Senior Network Operations Analyst will oversee all BioTelemetry network and data center operations spanning multiple sites and data centers. The Senior Network Operations Analyst will work with a team of network engineers and administrators working out of geographically disperse locations. The Senior Network Operations Analyst will monitor network performance, functionality and capacity of all network and data center activities to ensure coverage, uptime, and quality. The Senior Network Operations Analyst will serve as the team lead for projects involving the deployment, installation, administration, and maintenance of all infrastructure technologies and provide escalated network support. The Senior Network Operations Analyst will report to and receive guidance from the Manager, Network Operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Network and data center monitoring
Capacity planning
Team collaboration
Vendor management
Project planning and management
After hours on-call rotation
Technology evaluation and recommendation
Create and maintain network documentation
Develop, test, and maintain disaster recovery procedures


College degree of equivalent experience
8 years of experience in an enterprise network environment
Tier 2/3 support escalations
Teamwork, results oriented, and self-motivated
Strong decision making skills
Deep understanding of cloud computing technologies, with a focus on Azure and Windows platforms
In-depth knowledge of the Microsoft Server platform including Active Directory, Windows Server 2008 R2/2012/2016, failover clustering, certificate services, IIS, and other related technologies
Dell EMC infrastructure, data storage, hybrid cloud and data protection solutions
Experience monitoring, alerting and logging tools in an enterprise environment utilizing PRTG, SolarWinds and Syslog server
Next-Gen Firewall & Security Platforms
Network design and configuration
VMware virtual infrastructure
Office 365 Administration
Cisco networking
Microsoft Exchange 2010/2016
Symantec Backup Exec
Microsoft Lync
Microsoft SharePoint
Load balancers
VoIP/Hosted PBX

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Strong customer service and organization, ability to multi-task, detail oriented, team player, demonstrates initiative and flexibility in a fast paced environment.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several variables.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move computer related equipment (Monitors, Computers, Printers, Misc. Hardware).

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

5 - 10% may be needed.

BioTelemetry is an equal opportunity employer who strictly prohibits discrimination against any employee or applicant for employment because of the individual s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran s status, or any other characteristic protected by law. Affirmative action will be taken to ensure that all employment decisions, including but not limited to those involving recruitment, hiring, promotion, training, compensation, benefits, transfer, discipline, and discharge, are free from unlawful discrimination.



Dice Id : RTX10dce9
Position Id : req1256
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