Job Title: Senior Payment Systems Analyst
Location: Tempe, AZ
Duration: 12+ Months
We are looking for a Senior Systems Analyst to join our growing Payment Solutions delivery team, which provides technology solutions and integration services in following areas: Cards and Merchant Services, Payments, Foreign Exchange, and Trade Finance. This position will specialize within our Foreign Exchange and/or Payments area where serve our clients in the US, UK, and other geographic areas.
Foreign Exchange products that we currently offer include: Spot, Forwards, NDFs, and Options. Payment products we currently offer include: ACH, Fedwires, international/SWIFT wires, low value payments, BACS, CHAPS, Faster Payments, SEPA and Euro wires. Though the area of specialization will be Foreign Exchange and Payments, there will be opportunities to work on projects/initiatives within the Cards, Merchant Services and Trade Finance areas.
Perform business systems analysis associated with change requests, projects, assessments and escalated production issues. Responsible for technical assessments, analysis, requirements, configurations, testing and implementation of incremental enhancements/change requests and other minor releases to SVB's payment systems, associated interfaces, business processes and procedures.
Work closely with cross-functional business, IT and vendor teams to ensure delivery of the right-sized solutions to meet current, future and long-term needs in support of SVB's payment processing. Responsible for end-to-end health and maintenance of assigned systems, including working closely with stakeholders to understand new capabilities and future roadmaps, and being able to apply this knowledge to solve for business needs and pain points.
Serve as a liaison with the business owners to facilitate the elicitation and prioritization of business/functional requirements including but not limited to interface design, user interface specifications and report design specifications. Act as a senior consultant to the business, striving to meet their business and compliance objectives with innovative, cost effective and efficient solutions, leveraging existing infrastructure and capabilities whenever possible.
Analyse and translate complex business requirements into a functional system design document. Technology and system related analysis using knowledge of current applications, interfaces and data structures to recommend solutions and provide input
Configure systems and develop expertise in system functionality and design
Understand points of interaction and impact on other systems across the enterprise
Understand client needs and pain points; recommend enhancements to release tracks
Provide support for system production issues and maintain documentation. Able to direct, with authority, remote team members to quickly resolve business critical production incidents successfully.
Assist in developing and executing test scripts
Perform and/or participate in testing releases prior to installing in production
Assist in developing training materials for system functionality
Assist with performing applications changes and configurations
Manage the installation of maintenance/patches and software upgrades
Convert application designs into data model and data mapping specifications
Provide guidance and mentoring to new systems analysts, when requested
Oversee proactive maintenance on our existing SaaS and on premise applications within the Payments space to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
Drive departmental best practices, guidelines implementation and adhere to standards.
Deep love of building elegant, maintainable, well-documented, secure solutions.
Drive to learn new things and go above and beyond the call of duty.
Always working to improve yourself and constructively support the team around you.
Bachelor's degree in Computer Science, Information Science, or related discipline or equivalent work experience
7+ years of relevant work experience with systems implementations and/or system enhancements, ideally with 3+ years of experience working in information technology domain within Banking or Financial Services industry.
Specialized knowledge of Foreign Exchange, payment processing systems, gateways and associated regulatory rules is highly desired.
Knowledge of one or more following vendor applications is highly desired: Wall Street Systems (ION), Finastra GFX or PayPlus, Bottomline GTExchange, Fiserv PEP+.
Experience with production and disaster recovery systems/application support
Experience with development coding and relational database (SQL) queries is a plus.
Writing SQL queries and navigating databases will be required as part of troubleshooting or looking at data for the business
Performs impact analysis of proposed changes on existing architecture, capabilities, system priorities, and technology solutions; looks for additional solution options or trade-offs. Identifies cost/benefit implications of proposed solutions (e.g. people, processes, technology, strategy, finance).
Strong written and verbal communication skills with the ability to interact with all levels within the organization
Ability to execute and prioritize a number of tasks, initiate and conduct meetings with team and peers.
Able work independently with minimal supervision
High attention to detail
Strong interpersonal skills
Being able to communicate effectively with colleagues, stakeholders and clients.
Being confident to have face to face interactions with senior business and IT stakeholders
Not being afraid to pick up the phone to talk to people
Ability to understand data flows and how applications interface with one another (including upstream / downstream)
Quick Thinking being able to think on the spot quickly to minimize business impact and make key decisions
Basic level of understanding regarding IT infrastructure e.g. understanding networks, circuits, routers, etc.
Flexible, Friendly and Approachable
Brijnesh Yadav | SYSMIND, LLC
Note: SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. We promote and support a diverse workforce at all levels in the company. This is not an unsolicited mail and if it is not intended for you or you are not interested in receiving our e-mails please reply with a "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are extremely sorry if our email has caused any inconvenience to you.
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.
SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.