Senior Product Manager-MNO Feature Enablement & Resource Assignment

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DISH Network
Wireless, API, B2B, Development, Sales, Customer Service, Project, Management, Engineering, UX
Full Time
$114,880.00/Year - $159,200.00/Year

Job Description

Department Summary

At DISH Wireless, we reimagine connectivity through new platforms, new business models and new ways of thinking.

Today, we are building America's first cloud-native 5G network to transform the way we live, work and play with unlimited potential. Our teams operate at the intersection of wireless, data analytics, AI and the cloud to create something state-of-the-art, radically original and truly unlike what anyone else can.

Job Duties and Responsibilities

Responsibilities
  • Passionate about the customer experience, you will enable network capabilities that drive customer value, enable partners to thrive with their end users, improve the customer experience and enable DISH to scale at the pace of business
  • Discover and validate viable and valuable capabilities through network feature enablement including but not limited to enhanced voice and data services.
  • Enable new capabilities and value to the customer through exposing unique controls through exposed services and API's.
  • Own the access strategy and API Roadmap for the wholesale platform and B2B relationships
  • Discover and validate viable and valuable technology driven solutions to customer problems that deliver them inspired and delightful experiences and solutions they will love
  • Develop product strategies and visions to drive objective based plans that make actionable DISH's Wireless growth strategies
  • Be an inquisitive and learned student of the constraints of the Wireless line of business and its financial and operational needs; Know your business
  • Lead competitive analysis, market research, and new market and product identification in close concert with the entire Product Organization, independent from functional org-charts
  • Be a product evangelist with customers, prospects, analysts, partners, executive stakeholders and employees
  • Own the outcome of validating what is worth doing (The What & Why) and facilitate visible and shared stakeholder understandings that help the organization best triage what will actually get done
  • Shepard what will get done through the Product Development (The How) process
  • Objectively encourage and execute on product pivots away from products that lack sufficient traction, including termination of product concepts in favor of new opportunities
  • Be accountable ensuring the success of the Program Managers, Program Sales and Customer Service teams
  • Design and lead multi-year product roadmaps with quarterly Objectives and Key Results that empower teams with clarity
  • Instill data driven decision making as the expected norm not the exception; you will lead by example
  • Be and be known as a leader within the company and be a role model for the company's culture
About You
  • Consistently creative
  • An enthusiastic, clear communicator and creator of clear and highly visible shared understandings; A good story teller
  • A love for working with customers: A love to listen, to learn, to teach if called upon and be taught if fortunate
  • Fully engaged, a persistent advocate with a bias toward action without being abrasive
  • Have strong curiosity across marketing, technology, and other disciplines
  • Not afraid to respectively challenge the status quo or executive leadership when needed; An accurate and consistent voice of the customer
  • Have a passion for mentor-ship, relationship building, collaboration and team development


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Skills, Experience and Requirements

Requirements
  • Preferred MBA and 5+ years of product management; or equivalent practical experience.
  • Proven product management and C-level engagement experience driving great user experiences that solve critical customer problems
  • Strong understanding of development and delivering cloud native products as a service, virtualized deployments, containerization, DEV/OPS and CI/CD pipelines.
  • Proven track record balancing the conceptualization of strategic initiatives with tactical execution
  • Experience working with cross-functional teams, including Project Management, Engineering and Marketing.
  • Strong foundation in product discovery and validation methodologies (User Story & Journey Mapping, Customer Interviewing, prototyping, A/B and Qualitative/Quantitative value testing etc.)
  • Strong foundation in product development methodologies (e.g. Design Thinking, DevOps, Agile, Lean UX etc.)
  • Deep knowledge of LOB customers, product solutions, product data, business models, and industry competitors, domain trends and technology trends
  • Experience in general management with profit and loss accountability
  • Preferred experience with wireless network resource enablement and KPI's
  • Preferred understanding of wireless device engineering, user equipment OEM/ODM specifications and certification
  • Preferred understanding of new and emerging security principals as it relates to virtualized networks.
Salary Range

Compensation: $114,880.00/Year - $159,200.00/Year
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Candidates need to successfully complete a pre-employment screen, which may include a drug test.


Company Information

DISH is a connectivity company. Since 1980 we’ve transcended normal, continually evolving to allow for more consumer choice across different industries. Today, our family of brands includes DISH Wireless, SLING TV, Boost Mobile and OnTech Smart Home Services. Together, we bring more than 40 years of disruption to empower our product and the people it connects.

Dice Id : 90312222
Position Id : 55969
Originally Posted : 9 months ago

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