Senior Product Manager

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Charles Schwab & Co., Inc.
Full Time
Work from home not available Travel not required

Job Description


Austin - TX, AUSTINA, 12401 Research Blvd Svrd NB, 78759
Michelle Laura Rocke

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:  

Charles Schwab's Digital Advice Product Management team is responsible for defining, delivering, and managing the lifecycle of our automated and digital advice products. We work, think and approach problems differently than your traditional financial services firm, and we drive to change both how Schwab operates and how the industry serves investors. In this role, you will identify new opportunities to integrate digital advice across Schwab’s client and consultant experiences in an effort to dramatically change the way Schwab delivers advice at large scale. You will be responsible for overseeing implementation of the product roadmap.

 What you’ll do:   

The Senior Product Manager acts as a leader and will work cross-functionally with leaders from other Schwab business units, Technology, Legal, Compliance and UX Design teams.  The candidate will ensure new methods for connecting our internal and external digital experiences together with our new Digital Advice capabilities are both represented broadly and designed and implemented through a data-based methodology.    

This role requires the passion to understand complex partnerships, build long-term relationships across the organization and negotiate creative solutions to deliver advice at scale large scale.    

In addition, this role is responsible for identifying and evaluating how centralized Schwab services and technologies can be integrated with our new Digital Advice platform, extending our digital platform to better meet the needs of our clients and consultants, across the financial spectrum. The capabilities in this area will help form the basis of how the firm meets our clients evolving needs in the long-run.    

Efforts are broad in scope and require creativity and world-class strategic thinking, as well as strong product management and leadership skills. The successful candidate must be energetic and enthusiastic about innovation and also have experience with financial services. They will be self-motivated, results oriented and able to independently lead major strategic initiatives. Strong client-focus is a must.    

Senior Product Managers interact with members of Schwab’s leadership team and executive partners within the business units.  Projects are focused on driving growth and operating leverage for Schwab, while delivering great digital experiences and better outcomes for investors and advisors.  In this role, you will be part of an organization leading Schwab’s digital transformation in the fast-paced digital landscape of financial services.  You will have the opportunity to apply your strong critical thinking skills and aptitude to become expert in understanding the needs of clients and advisors and defining best-in-class digital experiences to address these needs.    

You will partner with teams across multiple functions to develop a cohesive product strategy and product roadmap with a keen focus on defining business outcomes and successful criteria measurement. You will manage and prioritize a backlog of features across multiple technology scrum teams: writing user stories, refining the backlog, creating experiences with User Experience partners, and overseeing the QA and User Acceptance Testing process  

What you have:   

  • Proven track record of building complex relationships and partnerships that generate high value
  • Curiosity, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment
  • Self-starter with outstanding organizational skills and ability to track multiple project deliverables with minimal direction
  • Strong analytical and creative problem-solving skills
  • Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities; i.e. Managing to fixed scope and date scenarios
  • Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to      leadership teams in a highly compelling, persuasive, fact-based manner.
  • Highly skilled at working cross functionally with technology, service, marketing and product teams to create, implement and evolve our reporting solutions      offering tangible, measureable client results.
  • Strong digital product management skills including experience with design thinking and client journeys
  • Experience in Agile development practices leading multiple teams as Product Owner
  • Experience with financial planning systems and software is a plus
  • Experience with Salesforce is a plus
  • Bachelor and post graduate degrees are a plus   

What you’ll get: 

  • Comprehensive Compensation and Benefits package
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life 

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications
Relocation Offered?:No
Work Schedule:Days
Languages:English - spoken
Current Licenses / Certifications:None
Relevant Work Experience:IT-Change Management/Release Management-6+ yrs, IT-Management/Technical Project Mgmt-6+ yrs
Position Located In:TX - Austin
Job Type:Full Time

Category:Digital Services
Activation Date: Wednesday, May 29, 2019
Expiration Date: Saturday, July 6, 2019
Apply Here

Company Information

At Schwab, we inspire the driven; individuals who want to take ownership of their career and their future. You are appreciated for your work, respected for your unique strengths and rewarded for the possibilities you create for our clients. Working in Schwab Technology is not just a job; it's an opportunity to do the best work of your life. This team drives Schwab's mission to harness the power of data to deliver the next gen client experience. They relentlessly pursue simplification and modernization, laying the foundation for the digital enterprise. They act boldly together to provide security for our clients and enterprise, safeguarding client trust all while delivering on their core commitments to availability, capacity and project execution with excellence and efficiency. If you are looking to be challenged with projects that stretch and grow your abilities, and push you towards further developing your expertise, apply to one of our openings today.
Dice Id : 10228622
Position Id : 0529-48895

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