Senior Ops Engineer

Adobe Photoshop, Adobe Illustrator, and InDesign
Full Time
Depends on Experience
Work from home available

Job Description

We are looking for a Data Operations Engineer to join the Mobility Data Operations team.
Roles and Responsibilities
  • Serve as a technical engineer in Operations team for the video data ingest platform and build next-gen operations systems; support and improve key aspects of infrastructure services including security, availability, performance, and analytics.
  • Create procedures/run books for operational and security aspects of all platforms.
  • Suggest best practices for security, cost optimization and infra monitoring system.
  • Continuously integrate and deliver in all aspects of the software development life cycle across multiple, interconnected software products.
  • Provide advanced business and engineering support services to end users. Escalate issues as needed
  • Gather business details from Product owner and business stakeholders, and provide updates
  • Research and deploy new tools and frameworks to maintain a big data platform. Implement new monitoring tools while achieving balance between strategic design and tactical needs
  • Assist with creating programs for training and onboarding new customers
  • Troubleshoot customer issues to resolve problems. Provide issue review and triage problems for new service/support requests
  • Track all details in the issue tracking system (JIRA) and PagerDuty on-call system
  • Use DevOps automation tools, including GitLab build jobs, and code development/testing tools
  • Fulfill any ad-hoc data or report request queries from different functional groups
  • On-call support for P1 issues on weekends/holidays on rotation basis
  • 5+ years of total IT experience
  • 3+ years supporting systems infrastructure operations, upgrades, deployments, and monitoring
  • 2+ years of experience as a Data Engineer working with large, complex data sources, specifically image/video data and analytics
  • 2+ years of experience with DevOps automation and building CI/CD pipelines – Terraform, Gitlab Runner/Jenkins, CloudFormation, etc.
  • 1+ years providing customer service directly to end users, especially with crisis management 
  • Experience working with video data pipelines in both batch and streaming environments with technologies for computer vision; experience working with video formats and codecs/compression formats such as MP4, AVI, MOV, H.264
  • Experience with data pipeline and workflow management tools
  • Experience designing, building, or operationalizing large scale data applications using AWS services (Spark, EMR, RedShift, Kinesis, Firehose, Athena, Lambda, Glue) in combination with other platforms
  • Working experience and excellent understanding of AWS services
  • Experience implementing role-based security/management, AD integration, IAM security policies, and auditing in a Linux/Hadoop/AWS environment. Familiar with penetration testing and scan tools for remediation of security vulnerabilities
  • Hands on experience with monitoring tools such as AWS CloudWatch, Datadog, and Elastic Search
  • Demonstrated success learning new technologies quickly
  • Experience developing with Java or Python
Nice to have skills
  • Qualified N2 JLPT professional in Japanese language
  • Ability to work with different geo regions
  • Data Science tools (nice to have): Jupyter, Tensor flow
Additional Responsibilities:
  • Participate in OrangePeople monthly team meetings, and participate in team-building efforts.
  • Contribute to OrangePeople technical discussions, peer reviews, etc.
  • Contribute content and collaborate via the OP-Wiki/Knowledge Base.
  • Provide status reports to OP Account Management as requested.
  • About us:
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & technologies, innovative training & education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and strong process/methodology orientation.
Dice Id : 10216708
Position Id : 7122613
Originally Posted : 2 months ago
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