Our client, in the transportation industry, is seeking a Senior Salesforce Administrator for a full time, direct full-time position. This role can pay up to $95K plus incentives and benefits. Deep knowledge of Sales Cloud and Service Cloud will set candidates apart.
Strong command of communication skills and ability to operate across various levels of the organization
Proven ability to act independently to determine methods and procedures on new or special assignments
Should possess excellent interpersonal and communication skills
Communicate effectively, both verbally and in writing, exhibit strong listening and feedback skills
Proven ability to thrive/be successful in a fast-paced corporate environment
Close attention to detail and excellent analytical skills
Ability to easily capture business requirements from the internal customer and communicate those needs to project team members including developers, project managers, IT staff and management
Ability to clearly communicate and explain complicated processes
Ability to quickly identify more efficient workflows and processes
Ability to serve as a change agent in the organization
Facilitate the creation of workflows where they don't already exist by serving as an intermediary between multiple business groups
Daily administration, troubleshooting and technical support for the salesforce org
Responsible for the creation of change management processes and communication of all system changes to the end users
Maintenance of users, profiles, roles and permission sets
Management of system security settings
Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools
Generation of custom reports, report types, dashboards and general data analysis
Prep data and import/export using the data loader or other import tools
Management of various AppExchange products
Customization of standard objects, fields, page layouts and record types
Experience with Chatter group administration and Knowledge document management
Documentation of all system processes and training guides as needed
Train new and existing users on system functionality
Stay current on all release notes and communicate any new features or changes to the organization
EDUCATION AND EXPERIENCE:
Bachelor's degree in Management Information System (MIS), Marketing or Business preferred
Salesforce Certified Admin required, Certified Advanced Admin preferred
At minimum, 5 years of successful experience with Salesforce Administration for either the Sales or Service cloud
Experience with Field Service Lightning, Conga Composer, Cloudingo, DocuSign and Riva preferred
If you or a colleague is interested in this position please contact Lucas Watson at 405.236.0202. You're also welcome to send a copy of your updated resume and contact information to email@example.com or check me out on linkedin @ https://www.linkedin.com/in/lucas7. Please no Corporate to Corporate. Requirements
- Salesforce Administration experience
- Deep understanding of Salesforce Sales Cloud
- Foundational knowledge in Service Cloud
- Salesforce Platform experience required
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