Senior Salesforce Consultant

  • CGI Group, Inc.,
  • Franklin, TN
  • 18 hours ago
CGI, Consultant, Sales, Architecture, Research, Project, Management, Analysis, Testing, SalesForce
Full Time
Work from home not available Travel not required

Job Description

Meet our professionals CGI: Committed to helping its professionals and clients Position Description: CGI is seeking a Senior Salesforce Consultant who will become a key contributor to our Salesforce Practice. As a Senior Salesforce Consultant you will be expected to engage with our clients to discover new opportunities and elicit high-level business requirements, work with others to define the right team mix and methods to successfully implement projects. The Senior Salesforce Consultant will deliver top notch implementation, customization, configuration and training services to CGI's Salesforce customer base. In this role you will collaborate with customers to provide them with a competitive advantage and add business value through Cloud Technology. Expertise with Sales Cloud and Service Cloud is required. Experience with Pardot and / or Marketing Cloud is a plus. FUTURE DUTIES AND RESPONSIBILITIES * Facilitate discussions with business and sometimes technical stakeholders to extract critical requirements and present a vision & solution that meets customer and project needs. * Communicate complex topics regarding solutions and related projects to audiences who do not have a deep understanding of Salesforce Products. * Work with the client, sales team, business partners, and related practice area leaders within CGI to prescribe a complete solution to meet project goals as well as longer term needs. * Based on the prescribed solution, assist with the development of project plans, estimates and provide scope input to sales for proposals and statements of work. * Provide leadership to the project team throughout the entire project lifecycle and checkpoint with the Solution Architects periodically to provide feedback and assist them with the incorporation of "on the ground" feedback into the Solution Architecture team's work and processes. * Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects * Experience implementing multiple Salesforce Clouds/Products (Sales, Service, Pardot, Marketing, Field Service Lightning, CPQ, etc.). * Maintain skills in areas of expertise and stay up to date with industry and technology trends including ensuring certification requirements are met as required for the partnerships in your domain * Provide leadership, guidance and mentoring to others in areas of expertise. * Achieve high levels of customer satisfaction at all times. * Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management and external customers of varying levels of management. * May work on concurrent projects at various stages within their lifecycle. REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE * Approximately 5 -7 years of experience configuring and delivering solutions on or platform. * Previous professional services consulting experience. * Salesforce Administrator and at least one Cloud Consultant certification (i.e. Sales, Service, etc.) * Additional Cloud and/or Product certifications are a preferred. * Familiarity with Agile methodologies is required. * Ability to operate in a multi-faceted role often consisting of Business/Information Architecture, Project Management, Requirements Analysis, Workshop Facilitation, Configuration, Testing, Training and Deployment. * Ability to work with SMEs, Business and Solution Architects, Sales Teams and Clients to determine the best solutions for known and anticipated constraints. Education * Bachelor's Degree in Information Sciences , Business or relevant discipline * Experience may be considered in lieu of Degree. Skills: * Agile / Collaborative Method * Cloud Computing * Communication (Oral/Written) * Salesforce * SalesForce What you can expect from us: Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Posted By

Franklin, TN, 37064

Dice Id : appblok
Position Id : 2185_J1019-0915
Originally Posted : 1 month ago
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