Senior Software Engineer - Siebel Administrator - Hyderabad, Telangana

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UnitedHealth Group
Architecture, Capacity Planning, CRM, Database, Development, Environmental, Hardware, Management, Project, Project Management, Research, Siebel, Software Engineer, Testing
Full Time, Full-time
Telecommuting not available Travel not required

Job Description

This position is in the Application Services area. Application Services is responsible for promoting software applications provided by development into test and production environments. This includes baseline application executables, configuration settings and environmental variables. Functions also include creating automation of installations where appropriate, debugging and resolution of environmental and installation issues, evaluating and implementing changes to enhance systems performance and availability. The individual will also provide 24/7 production support for application software on a rotation basis.

Primary Responsibilities:

Maintain and support of the following: Siebel Financial Services (version# 8.1), and Siebel eChannel
Perform operational tasks and activities (e.g. Monitoring log files, performance tuning, application monitoring and migration between environments)
Provide technical support for a complex, high availability Architecture (e.g. Experience with clustering, Load Balancing, and connection pooling)
Handle application exceptions in our test and production environments
On-call rotation
Handle client support requests
Escalate and follow up on customer problems with IT infrastructure and development groups
Take ownership of production issues; ensuring closure is achieved for outstanding bugs and infrastructural problems
Assist in application specific projects such as deployments, capacity planning, testing, and benchmarking
Coordinate, lead and deliver on all tasks related to systems infrastructure design, installation configuration, administration, across all environments (Production and non-production)
Support the production and non-production environments in the research, workaround and resolution of problems encountered by users
Configure Siebel Components as needed to meet the business needs (e.g. Financial Services, eChannel, CTI, JMS Receivers, etc.)

Required Qualifications:

B.Tech/M.Teh/MCA/M.Sc (15 years of formal education, correspondence courses are not relevant)
Minimum of 5+ years Siebel 7.x or 8.x administration experience
Understanding of Siebel architecture and framework capabilities including understanding Gateway Server, Enterprise Server and Siebel Server
Experience with providing hardware and database sizing for a large Siebel implementations
Extensive experience with installing, configuring and administering Siebel applications
Extensive experience and knowledge with performance tuning of Siebel implementations
Prior experience in designing Siebel environment for optimal performance, failover and scalability
Prior experience with data migration such as "List of values", "Workflows", "Rule Sets", "Products/Plans", "Smartscripts" etc., to production and non-production environments
Ability to debug issues related to Siebel enterprise and servers

Preferred Qualifications:

Project management experience
Knowledge with CTI integrations and Siebel EAI

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Job Keywords: Senior Software Engineer, Sr. Software Engineer, Software Engineer, Software Engineering, Siebel Admin, Siebel Administrator, Siebel, Siebel CRM Admin, Gateway Server, Enterprise Server, Siebel Server, Hyderabad, Telangana

Job Title: Senior Software Engineer - Siebel Administrator - Hyderabad, Telangana
Shift: Day Job
Travel: No
Business: Optum Global Solutions
Family: Information Technology
Telecommuter Position: No
Overtime Status: Exempt
City: Hyderabad
State: TS
Country: India
Department: OGS Technology Services

Posted By

P.O. Box 1459 Minneapolis, MN, 55440


Company Information

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.(SM) Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at