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Senior Software Engineer (NFS/Cloud/CIFS)
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Software Engineer on our DD Boost Data Domain team in RTP/Durham, NC.
You will be part of a global team directly responsible for triaging customer issues and developing fixes for a broad range of Data Domain product offerings.
The Dell/EMC portfolio of products continues to expand and addressing customer issues as they arise in a timely manner is key to the company’s success and customer satisfaction.
The primary product lines you will be focusing on include industry standard products as well as Dell/EMC proprietary offerings. The daily activities include:
•Examining new and existing customer issues to determine the root cause of the reported issue
•Developing and testing software fixes
•Designing and delivering small enhancements for supportability of our product line
•Provide training for the global support teams in specific areas of the product
The products will cover a wide range of Dell/EMC products and applications and we are looking for the right person to drive customer problem resolution, enhancements, and performance troubleshooting across a wide range of platforms and applications.
The product areas will primarily be:
•DD Boost and NFS (v3 and v4)
• Performance (I/O and control path)
The additional responsibilities will include the ownership and resolution of triage the issues, address the software defects, drive software defects in other components to resolution, and work collaboratively across departments for a successful development, release, and support of patches and maintenance releases. Education and Skill Level:
Typically requires 5+ years of related experience with a Bachelor’s degree; or 3+ years with a Master’s degree; or a PhD without experience; or equivalent experience
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
Reference JOB ID: R96980