ALTEK Information Technology, Inc. is currently recruiting for:
Location: Reston, VA
Duration: 6 Months +
BCM Senior Consultant, Business Change Management develops, delivers and coordinates change management work across lines of business, portfolios, programs and projects within the Client enterprise. Partners with project implementation teams to achieve business goals through successful engagement of internal and external stakeholders, and the Directors Office, to facilitate adoption of technical solutions and organizational change. Under the guidance and direction of the BCM Manager and the BCM Lead Consultant, the BCM Senior Consultant will craft effective strategies and be responsible for coordinating and delivering change management work, including stakeholder management, sponsorship and communications plans, training assessments, change impact analyses, change readiness assessments, change leadership, and cultural alignment on a program, initiative or transformational project. Requires excellent organizational and problem-solving skills, the ability to coordinate, a command of organizational change management principles, and an ability to work with a wide variety and level of staff proficiency as the change is implemented. Excellent communication and people skills are vital. Mentors, advises, and coaches the work of BCM analysts on tactical delivery and execution of change work. Can work independently and under the direction of the BCM Manager and/or BCM Lead Consultant on complex, highly-visible, cross-functional projects.
Under the direction of the Manager, Business Change Management and/or BCM Lead Consultant, the incumbent is responsible for, but is not limited to, the following:
% Duties and Responsibilities:
45% Program and Project Focus
Partners with program leadership and project implementation teams to achieve business goals through successful engagement of internal and external stakeholders, and the Directors Office, to facilitate adoption of technical solutions and organizational change.
Assesses change management needs of internal and external stakeholders for assigned projects, working with program and project teams to roll out changes to stakeholders in a structured way with regard to the transition from one technology or business process to another.
Identifies and drives organization change requirements, including completion of change management and Plan impact assessments.
Crafts effective strategies and is responsible for delivering change management work, including stakeholder management, sponsorship and communications plans, training, change impact analyses, change readiness assessments, change leadership, and cultural alignment. Manages BCM work streams and ensures quality of BCM work products.
Responsible for reporting on project(s) change management activities to project and program leadership, including critical success factors.
Ensures that all defined change management deliverables are completed on time and on budget.
Evaluates and ensures user readiness and manages anticipated resistance.
Collaborates with program and project sponsors and the project teams to ensure business success.
20% Business Focus
Ability to create executive-level and project-level communication content to drive sponsorship, understanding of business intent and change impacts, drive adoption and business readiness, and mitigate resistance.
Responsible for stakeholder assessment and management, including supporting and engaging Plan Champions and Transition Leads at the Plans.
Supports the development of change management skills throughout the organization; provides guidance on change management best practices.
Performs work according to defined BCM best practices and methodology and with established Client processes, procedures and guidelines.
25% Facilitation and Subject Matter Expertise
Works independently and under direction of the BCM Manager and/or Lead Consultant on complex, highly visible, cross-functional projects
Deliver engaging, informative, well-organized change management presentations to executives, leaders, Plans, program and project teams.
Resolve and/or escalate issues in a timely fashion and supports risk mitigation efforts
Through guiding and mentoring of others, supports the growth of change management skills, develops knowledge and change management learnings on BCM topics throughout the organization
Introduces relevant change management best practices to the organization. Develops knowledge and learning around BCM topics of interest.
10% Managing Resources
Review BCM analyses and work products/deliverables. Ensure deliverables are robust, meet program and project needs and are delivered against deadlines.
Supports the development of change management skills across the organization; provides mentoring and guidance on the application of change management best practices. Creates and documents best practices and tools.
Direct Reports: (None)
Bachelor's Degree in Business, Organization Behavior, Communications or equivalent experience
6-10 years professional business/organizational experience; 3 or more years of OCM experience
Advanced knowledge of organizational change management methodologies, best practices, tools and techniques applied in an IT environment
Excellent analytical, problem solving, organizational, communication and interpersonal skills
Knowledge and experience with Software Development Lifecycle (SDLC), Waterfall and Agile software development approaches and applying change management best practices with these IT development methodologies.
Skills and Accountabilities:
Demonstrated ability in planning and affecting successful change though communication, inspiring desire to actively participate and support change, creation of common understanding and knowledge of change, identification and plan for change and reinforcement to enable sustained change.
Ability to build trusted relationships and influence decision making.
Ability to supervise and mentor BCM analysts and consultants.
Excellent communications and people skills.
Strong team and customer orientation with the ability to articulate change, project and business intent to a variety of stakeholders.
Organized, works independently and self-starter. Proven ability to handle multiple tasks and projects simultaneously.
Can provide excellent support to business and technical stakeholders.
Ability to work in a fast-paced environment and meet targeted deadlines.
Proficient use of Microsoft Office products, especially Word, Excel, PowerPoint and Visio
Master s Degree in Business or Organizational Behavior
Healthcare experience, IT-driven change experience
***For immediate consideration PLEASE send all resumes to the recruiter listed below with (19-00222) in the subject line of your email.
Recruiter: Lauren Burdette
241 East 4th St, # 205 Frederick, MD, 21701