Senior Systems/Network Engineer
Leading provider of IT support services and technology solutions with headquarters in the Bay Area. We specialize in providing IT Services, IT Support on premise or remote, COLO support, IT consulting, and Cloud hosting and cloud services. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans.
You'll work in an environment that fosters and rewards creativity and ingenuity. Looking for bright and energetic people to complement a growing and dynamic team. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not just be cubby-holed at a single employer.
Responsibilities: Lead a Service Team composed of Systems Engineers and Desktop Engineers. Plan, design, and maintain the clients' IT infrastructures both remotely (60%) and at customer sites. (40%) Troubleshoot and resolve network and system issues. Architect and implement a wide range of IT projects, such as high-availability and virtualization. Be the escalation path for issues that other engineers are unable to resolve. Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service. Participate in projects that enhance the quality or efficiency of the Support team.
Requirements: At least 8 years of experience with administering, configuring, optimizing, and maintaining Windows-based networks. Strong experience with Active Directory, Exchange, and Windows Security. Experience with routers (Cisco), firewalls (Cisco, SonicWALL, Barracuda), and virtualization (Citrix, VMware, and Hyper-V) is highly desirable. Self-motivated, able to work with limited supervision, excellent time management and organizational skills. Strong verbal, written, leadership, interpersonal and client management skills, with a positive "can-do" attitude.
Compensation: $115k-$140k with health, vision, dental, 2 weeks PTO, 5 sick days
Nice to haves: MSP experience (60% remote/ 40% San Jose client sites), leadership role experience
If you are interested and qualified, please email your resume to firstname.lastname@example.org
591 W. Hamilton Ave, Suite 205 Campbell, CA, 95008