Senior Systems Analyst for APM PH2

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Judge Group, Inc.
Systems, Analyst, Computer, Analysis, IT, Project, Applications
Full Time

Job Description

Location: Boston, MA
Description: Our client is currently seeking a Senior Systems Analyst for APM PH2

This job will have the following responsibilities:

Skills:
  • • Act as a subject matter expert for all things related to proactive application monitoring.

    • Has product owner mindset to liaison between technical and business teams.

    • Participate in the governance and design of application performance platform.

    • Strong oral and written comprehension of English, strong attention to detail.

    • Can-do attitude and a high degree of motivation.

    • Ability to quickly understand new tools.

    • Ability to make complex information accessible.

    • Easily adaptable to changes in a fast-paced environment.

    • Must be a self-starter that requires only limited supervision/guidance.

    • Be a team player with strong interpersonal communication skills.

    • Good knowledge on infrastructure protocols to gather element-level event data.

    • Proficient in ITIL event management and good basis in ITIL foundational concepts

    • Design dashboard/console solutions to consolidate views of service events for support staff.

    • Grow the technical skillset of everyone, including his/her peers though peer mentoring, coaching, training, etc.

    • Proficient with Microsoft Office, ServiceNOW, Everbridge, Salesforce and Microsoft Teams


Experience:

• Bachelor's degree or equivalent experience in Computer Science, Mathematics, Business Analysis, or similar field.



  • • 7+ years of experience in IT with at least 5 years in a large-scale enterprise environment.

    • 4+ years of project management experience with IT organizations.

    • 3+ years of experience managing and implementing technical project for application performance monitoring.

    • Prior experience with AppDynamics or similar platforms is required.

    • Hands on experience with project planning tools such as: Jira, DevOps, MS Project.

    • Expert knowledge interfacing with the Business Customer and Applications Support teams for application profiling and underlying architecture (technology stack, workflow, etc.).

    • Ability to interface with developers via UCD principles for obtaining key transactions to monitor.

    • Ability to conceptually grasp an application's process flow and architecture without direct access to source code.

    • Project experience implementing application performance monitoring in an enterprise environment.

    • Experience creating and managing the product roadmap.

    • Experience execution and managing the product vision.

    • Experience conduction market research and gap analysis.

    • Ability to foresee issues, realize and address risk to the product.

    • Experience collaborates and communication on cross-functional teams.





Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


Company Information

The Judge Group, celebrating its 50th anniversary, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices in the United States, Canada, and India. The Judge Group serves more than 50 of the Fortune 100 and is responsible for over 9,000 professionals on assignment annually across a wide range of industries.

Dice Id : cxjudgpa
Position Id : 782450
Originally Posted : 1 month ago

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