Senior Technical Account Manager

C++, Technical Account Management, Game Industry
Full Time, Full-Time
Negotiable
Telecommuting not available Travel not required

Job Description

Senior Technical Account Manager

 

Will consider professional experience from mid-level to senior plus.

Remote employment an option.  

 

Sony Interactive Entertainment (PlayStation) has an exciting career opportunity. We seek a Senior Technical Account Manager to ensure that our game development partners have the best possible experience while developing on PlayStation platforms.

 

It will be your job to represent all that the PlayStation platform has to offer while advocating on behalf of your developers within Sony. Few positions can offer an opportunity like this, specifically the ability to work on a wide range of important titles while helping to affect change to the future of PlayStation. To be proficient in this position, you should possess both business acumen and technical expertise to influence game development decisions while assuring that they align with the grander Sony vision

 

Responsibilities:

• Evangelize the PlayStation platform towards strategic alignment of developer projects

• Build long-term collaborative relationships with technical decision makers and influencers

• Meet regularly with developers to proactively identify project risks, support needs, and opportunities.

• Collect developer feedback and champion within PlayStation.

• Recommend and drive technical best practices amongst licensed developers.

• Provide onsite technical consultancy, support and training.

• Lead developer training events, postmortems, and advisory panels.

 

Required:

  • At least 3 years of prior exposure to game development, software or middleware tools.
    • Technical knowledge of the PlayStation platform a nice-to-have.
  • Understanding of general development pipelines for games.
    • Prior console game development experience a nice-to-have.
    • Prior account management experience a nice-to-have.
  • Excellent communication (written and verbal) and interpersonal skills with an eye toward providing excellent customer support and mentoring.
  • Ability to familiarize quickly with external technical processes and systems.  Preferably with development tools.
  • The ability to operate with little to no supervision at partner sites, providing a professional and useful service to our developers.
  • Willing to travel and coordinate with other individual contributors to solve issues at hand. When not able to directly or efficiently solve partner problems, must be able to identify technical expertise needed to solve the problems.

 

Dice Id : scea
Position Id : 258104
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