Senior Technical Writer

Software documentation, DITA content development, Online/Onboard help, SOP development, Training materials preparation, document change control, release management, HTML, DHTML, JavaScript, Microsoft
Full Time
Based on experience
Telecommuting not available Travel not required

Job Description

Company Overview


Dispersive Technologies was formed as a Georgia corporation in 2010. Today, we provide software-defined solutions that virtualize routing and data storage for IP-based networks. These solutions manage connectivity that avoids congestion and thwarts cyberattacks. This empowers organizations to leverage the economics of the Internet, cloud-based services, and commodity hardware. Our technology helps enterprises move data faster, more securely and more reliably. This enables them to reduce cost structures, streamline and secure operations, and perform more efficiently.


Dispersive is seeking a Senior Technical Writer who will work in the Delivery and Support group for the DVN Software network and data security products. The role will include, but is not limited to: creating customer facing online and printed documentation, documenting business and engineering processes, and providing input to the technical documentation feedback and improvement process.

NOTE: This is a highly technical position, which requires previous experience documenting software, networking, communications protocols and virtual environments.


Required Qualifications:

  • Minimum of 10 years' software technical documentation experience, including significant experience with MadCap Flare 10 or later
  • Proven software documentation experience (will be required to provide relevant work samples)
  • Networking, VM and Internet/Cloud experience
  • DITA content development experience
  • SOP development experience
  • Experience in training materials preparation, document change control, and release management


Preferred Qualifications:

  • Experience in training materials preparation, document change control, and release management
  • HTML/DHTML/JavaScript experience
  • Advanced skills using MS PowerPoint, MS Office, MS Visio, and Adobe Acrobat
  • Preference given to expert RoboHelp and Doc-2-Help users


Education Requirements:


Bachelor’s degree in a technical field or a combination of education and adequate, relevant technical writing experience.


Dice Id : RTX1c6808
Position Id : 308828
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