Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 30 locations and comprises more than 500 physicians providing primary and specialty care in a collaborative manner.
With 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.
The Senior Contact Center Applications Engineer will be a member of the Kelsey Seybold Clinics Telecom team responsible for delivering a reliable and feature-rich Contact Center architecture to provide Clinic team members features and functionality that quickly and accurately handle the needs of our patients. Performing detailed analysis, gathering business requirements, designing, and implementing new voice-related technologies. Maintains Contact Center applications providing administration and technical support for Cisco Packaged Contact Center Enterprise technology. Provides configuration management and trouble resolution of Contact Center applications. Specific skills include creating and maintaining Cisco call flows, scripting, voicemail, auto-attendant applications, and Cisco-related software. Provides support and knowledge transfer to the Senior Telecommunications Applications Specialist and remaining Telecom Team Members.
Consider Kelsey-Seybold Clinic
If you want a satisfying career and a rich, rewarding personal life, don’t choose between them.
Achieve them both at Kelsey-Seybold Clinic.
Kelsey-Seybold Clinic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or protected veteran status. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.