Service Delivery Manager

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Apex Systems
Full Time

Job Description

Job#: 1253370

Job Description:

Apex Systems is seeking candidates for a contract-to-hire Service Delivery Manager role. Resource will be required to sit onsite 3 days per week with remote flexibility 2 days per week.

Please apply to this posting if you're interested in learning more.

This resource is the primary point of contact for all operational issues and proactive issue identification and resolution that impact the business group.

This role consists of the following tasks:
  • Incident Management
  • Problem Management
  • Escalation Management
  • Change and Release Management
  • Capacity and Performance Management
  • Outage response and resolution
  • Communications Management
  • Proactive prevention of issues utilizing data provided to lessen the impact of issues for the Business.

Qualifications
  • 3+ years Incident and Problem resolution
  • 2+ years customer facing and relationship skills
  • 2+ years dealing with change and release management
  • Mandatory 24x7 on call rotation required
  • Must be local and in San Diego, CA
  • Must have technical background

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .


Company Information

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

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Dice Id : apexsan
Position Id : BHJOB2374_1253370
Originally Posted : 3 months ago

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