Service Desk Analyst Afternoon & Night Shift

CAll, Customer issues, health care, A+ certificatioon, ITSM, Service desk
Full Time
Depends on Experience
Travel not required

Job Description

HTC – A brief profile

Established in 1990, HTC Inc., a CMM Level 5 company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers ConnectIT, our Global Delivery Methodology that enables seamlessly delivery of outsourced IT services. HTC has global delivery centers across the globe.


About the Job

We are currently looking for Service Desk Analyst. We will consider relocation for candidates with exceptional skills.




  • Completed High School diploma
  • Candidates with 3 years in a service desk environment
  • Experience resolving escalated customer and vendor issues
  • Previous Experience in healthcare information technology
  • MCSE and A+ Certifications
  • Knowledge of ITSM / ITIL



HTC’s competitive package includes besides compensation Health, Dental, Vision, Disability Cover, both Short and Long term, Life Insurance, Flexible Spending, 401k and Paid Vacation

Candidates should e-mail resume to or call at (248) 301 0143

Be sure to reference the job number and title in the subject line. Relevant degree or its foreign equivalent is required. EEO/M/F/V/H


Dice Id : 10122753b
Position Id : 6625706
Originally Posted : 4 months ago
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