Service Desk Delivery Specialist

  • Calance,
  • Beuna Park, CA
Windows 10, Windows 7, MS Office, Troubleshooting
Contract W2, 6 Months
Telecommuting not available Travel not required

Job Description




Mandatory qualifications:



3 to 5 years of experience in an IT support or technical environment


Excellent written and oral communication skills


Excellent troubleshooting skills


Ability to decipher ticket urgency and priority


Ability to resolve level 2 hardware/software issues


Assist in identifying process and procedural improvements



Advanced Knowledge of Windows Operating Systems: Windows 7,Windows 10


Advanced Knowledge of Microsoft Office suite of products, with primary focus on Outlook, Excel, PowerPoint and Word



Desired Qualifications



Bachelor s degree desirable (or equivalent 3-5 years work experience) MCSE, Network +, A+, ACM certifications Basic understanding of ITIL Foundational Concepts and Frameworks Basic understanding of Microsoft Deployment Tool Kit (MDT)




Recruiter: Sam Sangal
Dice Id : cxbcsi
Position Id : JobNum33109
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