Our client is seeking a talented Sr. IT Support Manager with experience managing IT Operations and End User support services utilizing industry best practice processes with a focus on continual improvement and proactive problem solving. This is a highly visible role within the company with responsibility for ensuring up time of critical systems and delivering the utmost customer service to end users across two sites. This role also has responsibility for running the Change Advisory Board, setting the standards for acceptable change requests and ensuring that changes meet the criteria commensurate with their potential impact to the stability and availability of the production environment.
As our Sr. IT Support Manager, you will:
What’s In It For You: