This person is going to help coordinate the migration of client off BMC Footprints to Service Now. This person needs to have Migration Service Now experience. (SNOW). They will have to come in and be the lead on this project and will be the service now expert. Should have ITIL experience and need to understand incident and problem management, as this person will be working with a team that handles these issues for these migrations. 1 year long contract. This role will be working with Clients and Sr Management and is a very highly exposed role.
We are looking for a ServiceNow (SNOW) Project Manager / Admin who is passionate to drive IT Service Management transformation. The ServiceNow Administrator will be responsible for migrating ITSM (IT Service Management) functions and application integrations from BMC Footprints to SNOW and implementing new functionality within SNOW. The successful candidate will become a member of the Global Production Support Services team. This work will be accomplished by working with an internal team supporting the ServiceNow environment while collaborating with an internal team supporting the BMC application. The successful candidate is expected to provide guidance with design, approach, and architectural decisions and provide technical assistance with the actual implementation and migration of ITSM functions. The successful candidate is also expected to provide knowledge sharing of the SNOW environment and his/her expertise to grow support knowledge & maturity of SNOW for the internal ITSM team.
Additional Skills Preferred:
To Apply, Please drop your resume at firstname.lastname@example.org or contact at 678 666 4382