ServiceNow Developer

ITOM, ITSM, ITAM
Full Time
$120,000 - $140,000
Work from home available Travel required to 10%.

Job Description

Job Title – ServiceNow Developer

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

At least 4 years of Information Technology experience

  • Perform ITOM work sessions to determine the solution requirements
  • Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, business requirements and user stories etc.
  • Good experience in conducting workshops with enterprise users on CSDM framework, best practices, use cases and how it would be applicable for them.
  • Ability to conduct workshops and coordinate with Infrastructure & Application architects to gather information needed to aid discovery and service mapping
  • Ability to configure ServiceNow discovery and Service Mapping in order to discover infrastructure components.
  • Ability to assist and coordinate with engineers in rolling out discovery & service mapping
  • Ensuring documentation of all configurations being designed
  • Ability to set up and maintain discovery schedules, configure probes and troubleshoot in case of issues.
  • Good understanding of architecture / infrastructure concepts.
  • Good understanding of basic application, server, network, storage and cloud infrastructure components.
  • Ability to configure MID servers to be able to test and ensure discovery.
  • Experience in modify existing or create new Service Mapping patterns where needed.
  • Experience in troubleshooting patterns while performing discovery via the service mapping module in ServiceNow.
  • Coordination with ServiceNow to handle unique discovery requirements that might arise during the course of the project.

Job Title – ServiceNow (ITAM) Consultant

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

At least 4 years of Information Technology experience

Perform ITAM work sessions to determine the solution requirements

  • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
  • At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
  • At least 2 Years of experience in Hardware/Software Asset Management Projects
  • Working knowledge in all aspects of ServiceNow Applications development
  • Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
  • Experience in working with multi-vendor development environment
  • Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information

Job Title – ServiceNow (ITSM) Developer

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

At least 4 years of Information Technology experience

Perform ITSM work sessions to determine the solution requirements

  • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
  • At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
  • Working knowledge in all aspects of ServiceNow Applications development
  • Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
  • Experience in working with multi-vendor development environment
  • Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information
  • Experience of working with ServiceNow platform for global customers

Job Title  ServiceNow HRSD

  • At least 4 years of Information Technology experience
  • At least 3 years of experience in implementing ITSM or other solutions suites with 2+ years’ of experience with HR Service Delivery (HRSD) implementation
  • At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
  • Proficient understanding of HR best practices related to ServiceNow HRSD and technical components including Case and Knowledge configuration in HRSD
  • Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
  • Experience in working with multi-vendor development environment
  • Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information
  • Experience of working with ServiceNow platform for global customers

 

Dice Id : 10115448
Position Id : 6881396
Originally Posted : 8 months ago
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