ServiceNow Senior Business Analyst

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Kforce Technology Staffing
Contract W2, Temp
Competitive

Job Description

RESPONSIBILITIES:
Kforce has a client seeking a ServiceNow Senior Business Analyst in Miami, FL.

Primary Responsibilities:
* ServiceNow Senior Business Analyst will be responsible for ensuring Incidents, Tasks and Stories are gathered and maintained within the ServiceNow tool
* Lead and maintain the flow of requirements from the product backlog into sprint planning, providing a controlled overall view of the business and functional requirements at a detailed level
* Build, maintain and enhance Dashboards and reporting within the ServiceNow tool
* As a ServiceNow Senior Business Analyst, you will manage and prioritize tasks/incidents/stories in Assignment groups to ensure they are addressed within our Service Levels
* Responsible for working and maintaining the relationship with our Development vendor and assign Stories to ensure the work and Sprints are completed on time

REQUIREMENTS:
* Three plus years of strong knowledge of the ServiceNow platform, from a support perspective is a requirement
* Experience in business systems analysis and working in a fast-paced environment with a working knowledge of ITIL, Agile and DevOps methodologies
* Experience in gathering requirements, producing specifications, and carrying out delivery planning and prioritization activities
* Knowledge in using manual and automated testing methodologies as part of product development and quality assurance
* Expertise with supporting ServiceNow ITSM, PA, ITFM, PPM, HRSM and Service Portal
* Experience working on and managing projects would be highly beneficial
* Experience from developer or administrator level would be advantageous
* Scrum Master certification a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Company Information

Kforce is a professional staffing and solutions firm specializing in the technology areas of application development, project management, business analysis, enterprise data management and infrastructure for commercial and government organizations. Kforce has been matching job seekers and employers since 1962. We are committed to having a meaningful impact on all the lives we serve and offer exciting job opportunities across the United States. Kforce specializes in providing strategic partnership in the areas of Technology and Finance & Accounting. Our staffing specialists work to understand your career goals and offer career advice in order to help you become a more marketable technology professional. Your success is our mission. Gain meaningful connections with your skills and our network.
Dice Id : kforcecx
Position Id : ITEQG1966129
Originally Posted : 2 months ago

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