ServiceNow Solutioning Architect

Technical, Mentoring, Servicenow, ITSM
Full Time
Depends on Experience
Work from home not available Travel required to 50%.

Job Description

IBM seeks a ServiceNow Solutioning Architect.

Required Professional and Technical Expertise

  • 5+ years of overall Relevant experience
  • 3+ years of experience in design and implementation of ServiceNow Platform
  • 3+ years of experience in Platform Architecture Management
  • 2+ years experience working with Agile Methodology
  • 3 years experience as a Certified Scrum Master
  • 3+ years of experience in a sales or customer facing role
  • 3+ of years of experience in managing budgets

Preferred Professional and Technical Expertise

  • ServiceNow Certified Application Developer Certification
  • ServiceNow Certified Implementation Specialist
  • Certification ITIL Certification

Your Role and Responsibilities
Act as a Lead Architect for the ServiceNow ITSM suite offerings within a larger IBM Services Management Practice. The Architect plays a key role in both pre-sales and delivery, helping to define offerings, design solutions and implement them on the ServiceNow platform.

The ITSM Architect will:

  • Play a key role in the sales cycle by delivering demos, preparing presentations to clients, designing solution architecture, and acting as a subject matter expert for bid teams across industries.
  • Manage the delivery of ServiceNow projects, coordinating with on and offshore teams and providing technical expertise as required
  • Support the development and extension of offerings around the ServiceNow platform, especially involving the IT Business Management and IT Operations Management modules
  • Consult on, design, and lead development of integrations between ServiceNow and other best-of-breed enterprise tools
  • Lead and participate in development teams following common methodologies including Agile
  • Have exceptional communication and presentation skills covering both technical and business concepts:
  • Mentoring and training delivery to colleagues of ServiceNow capabilities, solutions and offerings
  • Demo of ServiceNow offerings and articulate the client value proposition
  • Act as the ServiceNow subject matter expert at IBM sponsored events
  • Understand ITIL and architecture frameworks. ITIL certification desirable

Successful candidates for these positions will work onsite at the IBM Client Innovation Center in Monroe. The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Monroe center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel up to 50% of the time. This is a traditional office position. You must live in, or be willing to relocate to, Louisiana. T This is not a work from home position. Sponsorship opportunities do not currently exist. 

IBM's unparalleled ability to bring together deep business insight, advanced research, analytics, and technology enables IBM Global Business Services to help position its clients for the future. We leverage the proven roadmaps and frameworks that have been developed across 17 industries and the unique combination of skills and experiences of our teams in over 170 countries - unmatched capabilities. When you join IBM, you'll partner with our clients, and leverage these capabilities to deliver real business value.

As a member of the world's leading and largest consulting organization, you'll tap into resources that only a global leader like IBM can provide: access to a vast and diverse network of talented professionals; enjoy unparalleled career opportunities; be provided with ongoing training and education that you'll need to succeed; and work on some of the most interesting projects on the planet, helping everyone from organizations to local governments, work smarter.

Dice Id : 90833617
Position Id : 6138993
Originally Posted : 2 months ago
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