ServiceNow Technical Consultant 51101694

Servicenow, Database, Hardware, Troubleshooting, Quality Assurance, Analysis, Written Communication, Consulting Experience, Relationship Management
Full Time
Depends On Experience
Work from home not available Travel not required

Job Description

DCX Technology seeks a ServiceNow Technical Consultant. 

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in business, computer science or related field preferred
  • Three or more years of experience in technical analysis and design, preferably within a consulting environment
  • One to two years of relevant experience in a particular technical specialty area included
  • Experience working with company, client , and/or equivalent vendor-mandated methodology
  • Experience working with software, hardware, data and testing standards
  • Experience working with delivery assurance principles and procedures

Other Qualifications

  • Strong analysis and design skills
  • Good communication skills
  • Ability to manage competing priorities in a complex environment
  • Ability to devise creative technical solutions
  • Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
  • Willingness to travel

Job Description:


Provides technical consulting services to clients; contributes to the design and delivery of technical architecture solution components; supports the efforts of more experienced consultants; plays a quality assurance role by reviewing team work products to ensure that they are accurate, consistent and meet client requirements; serves as a technical resource on a team or a team leader for other technologists.

Essential Job Functions

  • Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
  • Designs, develops and distributes technical reusable components (Technical).
  • Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
  • Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
  • Leads a team of 3-5 company resources, in area of expertise, to conclusion of a project phase (Management).
  • Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
  • Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
  • Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
  • Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).

Work Environment

  • Office environment
  • May require evening or weekend work

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit

Dice Id : 90833617
Position Id : DCX077246
Originally Posted : 11 months ago
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