The Solution Architect is responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment. The Solution Architect is the most senior design authority on the project. This role will direct the ServiceNow implementation and certify the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development.
In an operational setting the Solution Architect is responsible for solution design and review of all business process and system level changes as part of continual service improvement. They provide design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes. This individual needs to stay current on the vendor s solution capabilities and product roadmap and maintain the organizational roadmap for the solution.
Manage the ServiceNow solution design
Understand the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
Work with Program Resources to define sustainment governance and processes as part of operational transition
Provide insight and expertise into the ServiceNow platform capabilities and vendor product roadmap
Minimum of 3 years of ServiceNow implementation experience in large complex environments
Firm understanding of ServiceNow applications and modules
Information Technology experience required, including development, implementation, and maintenance of large scale systems
Demonstrated ability to work in a fast paced and changing environment with short deadline
Proficient in all phases of the Application Development Lifecycle
Strong technical project management and / or leadership skills
Certified ServiceNow System Administrator
Ability to work independently and manage multiple task assignments.
Ability to travel 80 - 100%.