Services Engineer

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Apex Systems
Engineering, Manager, IMS, Hardware, Applications, Network, Linux, Solaris, IP, Wireless, Systems
Full Time

Job Description

DEPARTMENT: Subscriber and Messaging Engineering and Operations

SUPERVISOR: Manager, Subscriber and Messaging Engineering and Operations

FLSA STATUS: (exempt)

CORPORATE VISION STATEMENT: To be and become known as the BEST in our industry(s).

SUMMARY OF RESPONSIBILITIES: At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. The responsibility of the Subscriber & Signaling Professional is to provide support for the overall maintenance, operation, and performance of the Subscriber services and IMS Core.

Note: All levels of the position are being posted. We will hire based on experience. (if applicable)

ESSENTIAL FUNCTIONS:
  • Be Fully engaged in bringing our strategic vision of personalized wireless to life through:
    • Integrity
    • Putting our customer at the center of everything we do
    • A commitment to surprise, delight and wow our customers at every encounter
    • A relentless passion to be the best
    • Maximum dedication and effort
    • Being open minded and innovative
    • An unyielding commitment to quality
    • Being assertive, competitive and bold
    • A sense of urgency
    • Continuous improvement
    • Being resourceful, productive and efficient
    • Expressing energy, enthusiasm and joy in serving external and internal customers
    • An ownership mentality, behavior and accountability.
  • Support all aspects of the environment (Hardware, OS, application). Provide system administration, operational support, problem resolution and perform Hardware and software installations and upgrades as required.
  • Provide Applications and system health and performance monitoring, including responding to position issues.
  • Document standards, operating and technical procedures for the system(s) and acts as technical resource to Technical support Group and Network Operation team to diagnose, remediate and correlate system problems.
  • Keep other departments informed of any possible service affecting additions or updates
  • Perform additional duties as assigned.


  • EDUCATION/EXPERIENCE REQUIRED:

    Bachelor's Degree in computer science or equivalent. At least 2-3 years in a production supported Linux environment, Red Hat Proffered. Understanding of Unix, Solaris preferred. Strong experience in scripting, shell, Pearl, python or equivalent from an automation and monitoring standpoint. Minimum of 2 years of relevant work experience in IP or Wireless telecommunications. Experience with 3GPP Policy control (PCEF, PCRF) and VMWare virtualization is preferred. In-depth understanding of LTE, IM/VoLTE and their respective call flows, this includes Diameter and Radius.

    Physical Requirements:

    Must be able to work any schedule of days/hours. Will be subject to working nights, week-ends, and holidays. Must be available for on-call duty as necessary. Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screen.

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .


    Company Information

    Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

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    Dice Id : apexsan
    Position Id : BHJOB2374_1184649
    Originally Posted : 2 months ago

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