Siebel Technical Analyst - Horsham, PA

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UnitedHealth Group
Analyst, Architecture, Capacity Planning, CIO, Development, Environmental, Genetic, Management, Project, Project Management, Siebel, Testing
Full Time, Full-time
Work from home not available Travel not required

Job Description

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Primary Responsibilities:

Promoting Optum's software applications provided by development into test and production environments. This includes baseline application executables, configuration settings and environmental variables
Creating automation of installations where appropriate, debugging and resolution of environmental and installation issues, evaluating and implementing changes to enhance systems performance and availability
Providing 24/7 production support on a rotation basis

Maintain and support of the following: Siebel Financial Services (IP 16), and Siebel eChannel
Coordinate, lead and deliver on all tasks related to systems infrastructure design, installation configuration, administration, across all environments (Production and non-production)
Perform operational tasks and activities (e.g. Monitoring log files, performance tuning, application monitoring and migration between environments)
Provide technical support for a complex, high availability Architecture (e.g. Experience with clustering, Load Balancing, and connection pooling)
Handling application exceptions in our test and production environments; on-call rotation; handling client support requests; escalating and following up on customer problems with IT infrastructure and development groups; taking ownership of production issues; ensuring closure is achieved for outstanding bugs and infrastructural problems; assisting in application specific projects such as deployments, capacity planning, testing, and benchmarking;
Provides support to the application maintenance team on infrastructure designs and technical specifications to ensure alignment with Optum standards and business objectives
Consults with Optum Solution Engineers on architecturally significant projects and enhancements to deliver well structured, high performance automation solution designs or business capabilities that maximize technical investments and minimize operational risk
Consults with Optum Solution Engineers on unique application requirements to help reconcile conflict with infrastructure standards. (or obtain exceptions)
Advises senior IT management on infrastructure opportunities improve existing model(s) for performance, cost or functional business improvements
Provide escalation services for changes, problems or incidents under unique circumstances or critical to business objectives or SLAs
Lead application monitoring tool implementation for all application associated with the LOB
Provide expertise, training for the current toolset. (Germain APM, Splunk and Dynatrace)
Create and maintain production dashboards for management and technical resources
Evaluate and recommend new monitoring for applications
Provide requirements for the Technology Currency component of the LOB roadmap and ensure currency for areas of architectural responsibility; this includes ensuring currency projects are budgeted
Facilitate education of SS&MO staff on Optum Infrastructure architectural direction, new technologies and standards
Required Qualifications

7+ years of Siebel 7.X or 8.X administration experience
Prior experience designing Siebel environment for optimal performance, failover and scalability
5+ years of with installing, configuring and administering Siebel applications
5+ years of performance tuning of Siebel implementations
Experience with Siebel EAI integrations (Webservices, VBC, JMS, MQ)

Preferred Qualifications:

Knowledge with CTI integrations using third party adapters
Project management experience
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Siebel, Siebel applications, Siebel implementations, Horsham, PA

Job Title: Siebel Technical Analyst - Horsham, PA
Shift: Day Job
Travel: No
Business: Optum Tech CIO Organization
Family: Technology
Telecommuter Position: No
Job Level: Individual Contributor
Overtime Status: Exempt
Posted Date: 1/2/2019
City: Horsham
State: PA
Country: United States
Department: Optum CIO

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Company Information

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.(SM) Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at
Dice Id : uhgbot
Position Id : 783340