Social Media Channel Lead / SME - Pharma Industry

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Ciber Global LLC
Full Time

Job Description

Make a difference

Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Ciber is hunting a Social Media Channel Lead / SME with pharma industry experience!

  • Must be currently located in, or willing to locate to Gaithersburg, MD or Wilimington, DE
  • 2-4 days/week on-site after Covid

The Juicy Details...

The Social Media Channel Lead / SME will work for a huge big pharma company, responsible for developing and implementing social media stratgegies for the pharmaceudical industry on a global scale. The Social Media Lead will be the Social Media SME for the Global Commercial Digital organization, ensuring that the appropriate service offerings, capabilities, and partners are in place to support all commercial and patient market strategies. The role is responsible for identifying, operationalizing, evolving, and maintaining a comprehensive set of class-leading social media capabilities and processes. The Soical Media Lead will be acountable for delivery against the shared goals and objectives across Global Commercial & brand teams, local market brand teams, and Global Commercial IT to drive customer satisfaction and business outcomes.

The Day-to-Day...

  • Lead social media capabilities as the SME for overall social strategy, brand development, KPIs, and pull through working with key brands, agencies, and corporate affairs.
  • Manage and optimize global enterprise social media platforms.
  • Serve as a subject matter expert for social media strategy development, planning, and execution.
  • Work with internal stakeholders on enterprise guidance and pull-through.
  • Manage external social partnerships (Facebook, Linkedin, Twitter, etc.)
  • Lead centralized community management efforts.
  • Advance marketing capabilities in social media by identifying new opportunities, seeking necessary input from key stakeholders and operationalizing the ideas.
  • Identify goals & KPIs for social media programs
  • When possible measure & analyze ROI.
  • Maintain an external focus to stay abreast of current technology channel trends and emerging opportunities to ensure continual innovation to maintain a true competitive edge.
  • Ensure adherence to all and Commercial Operations standards and policies.

Expeirence Required for Consideration...

  • 6+ yrs hands-on managing & optimizing social media programs
  • Social media strategy development & implementation
  • 3+ yrs. pharma industry w/ an understanding of the nuances of pharma social media
  • Managing at least 1 person
  • Digital marketing
  • Managing/optimizing paid social execution
  • Global
  • Enterprise Social Media Platforms - Sprinklr preferred (not required)
  • Bachelor s degree.


  • Sprinklr
  • Strong ability to lead through change
  • Proficiency in technology channels

At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Find a purpose

Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business.

Move ahead

Our success as a company is built on practicing inclusion and embracing diversity. Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At Ciber, our differences are embraced and celebrated. Ciber Global is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Ciber is proud to be recognized as a National Minority Supplier.

National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council.

About Ciber

Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India.

Ciber's strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide. HTC Global helps its clients reimagine technology to reach business goals.

Company Information

Business solutions. Powered by Ciber. For those who never stop learning. Ciber has a career path for you. Work with people who value innovation and insight. Ciber is a place where your drive and talent can take you far. Ciber Global is an IT consulting company who partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, Ciber is an HTC Global Services company. For more information, visit Right size. Right resources. Unlike mega-players in the IT consulting industry, the Ciber team will base solution recommendations on what clients need, not the technology we re trying to sell. Collaboration is a keystone of our delivery approach. We align with clients, turning engagements into long-term partnerships. Exceptional delivery of IT services Ciber provides a comprehensive list of solutions. IT consulting and strategy to align information systems with your business objectives ERP, CRM and HCM systems implementations to support best practices at your organization Business intelligence, including performance and big data management, to turn data into insight Quality assurance and testing to save time and money by preventing defects Application development and management, including mobile solutions and modernization, as well as ongoing management and support Managed services for application, operation and infrastructure support that optimize your IT investments Labor Transformation delivers an outcome-based plan that shifts the labor pyramid to be more competitive in talent, capabilities and cost. Talent services, bringing you top-level IT professionals and teams for on-site staff augmentation Industry-specific expertise With Ciber, you ll get both technical expertise and industry knowledge. Most of our consultants are former practitioners in the industries they serve. We can bring you experts in the fields of communications, education, energy and utilities, finance, healthcare, hospitality, entertainment, manufacturing, public sector, as well as transportation and logistics. We understand our client’s business, and help them benefit from industry-specific best-practices and have created templates to accelerate delivery and lower costs on implementation.
Dice Id : 10122753
Position Id : 208912
Originally Posted : 3 months ago

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