For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com . Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com , BergdorfGoodman.com Horchow.com , LastCall.com , and CUSP.com . Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
This position is for a Manager, Product Engineering for Web / Mobile applications who will help us plan, design and execute an Omni channel strategy on our next generation digital services platform. Manages multiple complex work streams required to execute complex projects and programs that deliver highly reliable systems on schedule, on budget, to the committed scope. Provides clear direction and leads agile product teams in the areas of scheduling, technical direction, future planning and standard development practices. Identifies opportunities for innovation and continuous improvement.
Develop technical roadmap for team evolution across all brands and align with Product Owner.
Manages multiple complex work streams required to execute complex projects and ensures delivery within scope, on time, and to budget.
Passionate about enabling next generation experiences for our customers / associates
Provides clear direction in the areas of scheduling, technical direction, future planning and standard development practices.
Manages day-to-day activity of the technical product team.
I dentifies opportunities for innovation and continuous improvement.
Ensures technology implementations are release ready and can be supported in production.
Understand technical implications of decisions with ability to challenge direction as needed.
Strong communications and presentation skills.
Ensures communication and alignment between all teams.
Ensures and can provide evidence that projects are meeting milestones and deliverables.
Resolves issues, roadblocks and changes, and escalates to Scrum Master as needed.
Responsible for IT project budget forecasts/projections and financial reporting.
Point of escalation for all technical team members.
Drives successful integrations with internal and external teams, including vendors.
Maintains technology program roadmap with Product Owner.
Ensures team is following all processes, procedures, and templates used in department or organization.
Identify for improving any processes or procedures that are outdated or obsolete.
Create a culture of continuous improvement, change and world class delivery .
Required Skills & Experience
Bachelor s degree in Computer Science or equivalent. Masters degree in equivalent engineering disciplines is preferred.
10 + years of overall experience, including 1-3 years as Technical Manager managing and overseeing teams.
2 + years of experience working and managing distributed teams.
Strong architectural experience coupled with delivery of large scale systems that works across markets
Experience building and delivery of eCommerce sites, Mobile apps
Experience working with Cloud native applications with Spring Boot ecosystem, ReactJS, Node.js, Serverless and AWS or similar platform.
Deep knowledge of API (REST), API Management and building scalable and high performance Web APIs
Strong experience in building/architecting event driven systems
Experience implementing apps using React Native, iOS & Android.
Strong understanding and experience leading teams using Agile and Scrum principles.
Experience with automated testing, deployment pipelines and cloud based infrastructure.
Excellent written and oral communication skills; ability to communicate effectively with a broad spectrum of roles and titles.
Ability to collaborate, influence and build partnerships.
Experienced with leading, coaching, and mentoring individuals and teams
Experience designing and implementing effective process development.
Experience applying change management best practices to strategies, projects and programs .
Experience working in a DevOps environment with continuous delivery
Work closely with the recruitment team to hire and onboard engineers
Preferred Skills & Experience
Preferably have large-scale experience in managing teams in an agile development environment
Experience supporting External APIs / External Vendor integrations
Experience working with AWS environment including EKS / Kubernetes
Experience working with Workflow and Rule engine based systems
Exposure to Performance / Monitoring tools Splunk, Ruxit, Speedcurve, Dynatrace