Software Engineer, Senior II

Full Time
Work from home available

Job Description

When you join Sallie Mae, you become a champion for all students.

We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.

We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The candidate will be a well-rounded IT professional to manage multiple technical activities that support the servicing functions of the company. This will include the design and development of technical programs that support reporting, business automation, and adhoc remediation efforts. This position will require direct involvement in the design and development of solutions, which will include a high level of engagement with various business and technical partners throughout the company. Candidate will have thorough working knowledge of SQL, Python, Microsoft Office, and other business intelligence tools. Hands-on experience with AWS based solutions and CI/CD pipeline deployment is highly desirable. The ideal candidate will have an extensive working knowledge of cutting-edge technical tools and languages. Primary responsibilities will include developing high-performing technical solutions to achieve the desired results of our business with enhanced reliability and performance.

The candidate will have excellent communication skills, along with a deep understanding of technical capabilities, including the design and implementation of auditing and safeguarding programs.

This job is part of a team of experienced IT professionals utilizing an Agile development methodology.

What You'll Do
  • Technical Development
    • Works directly with systems architecture teams to develop and maintain a high-performance infrastructure with reduced vulnerabilities.
    • Identifies areas of weakness within an existing environment and develop solution for continued improvement.
    • Performs regular maintenance on existing environments and continue development to take advantage of emerging technologies and solutions.
  • Business Automation Solution Development
    • Leads the development efforts of business automation solutions to drive down operational costs and decrease corporate risks.
    • Assists the business analyst team in the discovery and design phases to develop high quality and sustainable solutions for our business partners.
    • Acts as a change agent to influence new and improved ways to achieve high quality strategies for technical solutions.
  • Remediation Management
    • Works directly with business and technical partners to fully understand areas of risk or customer disruption.
    • Provides leadership support to uncover full population identification by thoroughly investigating all impacted systems.
    • Develops remediation plans to ensure complete coverage and minimal disruption to internal and external customers.
  • Technical Support
    • Provides support to other members of the team to improve technical solutions and advance operations.
    • Assists with problem solving exercises, as needed, to all members of the business and technical teams
  • Identifying Process Improvement
    • Consistently monitors activity and processes to uncover areas of improvement. Challenge the status quo and seek out areas of weakness or concern.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum Education, Skills and Experience Required
  • Bachelor's Degree Information Technology/Computer Technology or related field and/or equivalent work experience.
  • 6+ years in large data center environments.
  • 3+ years of hands-on experience with Python development.
  • 3+ years of related work experience designing and developing technical solutions to business operations
  • Ability to understand business problems and translate these problems into automated solutions.
  • Knowledge of programming and system debugging.
  • Strong written and oral communication skills.
  • Team player mentality and excellent work ethic.
  • Proficiency with Microsoft Office tools, including Excel, Word, and PowerPoint.
  • Demonstrated initiative with strong analytical problem-solving skills and ability to make complex decisions in a a fast-paced environment.

Preferred Education, Skills and Experience
  • 3+ years of hands-on experience with relational databases such as Snowflake, Netezza, or SQL Server
  • 3+ years of hands-on experience with AWS integration, emphasis on Fargate, Lambda, and Docker container development
  • 2 + years of hands-on experience with CI/CD pipeline deployment
  • 3+ years of related work experience designing and developing technical solutions to business operations


The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here . EEO is the Law supplement . Click here to view the U.S. Pay Transparency Policy.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Dice Id : RTX1e8db8
Position Id : R22_000559
Originally Posted : 2 months ago
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