Software Engineer - ServiceNow Developer

  • Deloitte,
  • Gilbert, AZ 85233
  • 4 hours ago
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Deloitte
Full Time

Job Description

Risk & Financial Advisory - Software Engineer - ServiceNow Developer

Do you thrive in times of disruption? Have a drive to be a part of the technology evolution and a passion for turning challenges and opportunities into long-term competitive advantages? As a Software Engineer in our Hybrid-Operate group, you'll have the opportunity to gain valuable hands-on experience working alongside leading professionals across diverse industries.

Work you'll do

As a ServiceNow Developer, you will be responsible for development, core configuration, and technical expertise of Deloitte's ServiceNow implementation. You have a solution-focused mindset and the ability to provide excellent customer service, training and support. Candidates must be passionate about technology, love customer service and can thrive in a fast-paced, high-pressure environment. Day to day job responsibilities may include:

  • Design and develop new ServiceNow workflows and processes
  • Assist in the development of IT Service Management solutions using products such as ServiceNow by customizing the product using technologies Javascript, Jelly, web services including MYSQL, XML, HTML, and CSS
  • Collaborates with other developers to develop/customize applications on ServiceNow platform
  • Assists ServiceNow System Administrators with incident resolution, as needed
  • Comply with ServiceNow best practices to maintain system compliance
  • Participating in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution
  • Resolves the Defects assigned by the leads , Performs thorough regression testing of resolved defects
  • Deploy the code from lower environments to production environment
  • Conducts quality assurance testing of the Solution and the Major/Patch Upgrade testing
  • Day to day administration of the ServiceNow platform

The desired candidate is an organized, self-driven individual with a proven ability to achieve development objectives. They will have the ability to be successful while working independently or as part of a team and will be able to adapt quickly to shifts in priorities and/objectives. They will be passionate about learning and applying their technical skills and experiences to solve real-world problems, and possess strong listening, verbal, & written communication skills.

Qualifications

Required:
  • Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience
  • Minimum 2+ years of experience in ServiceNow Development
  • Proven implementation experience with at least 1-2 SNOW modules (e.g. ITSM, CSM, SecOps etc.)
  • Proven ability to configure ServiceNow using Utilize Business Rules, Client Scripts, advanced UI Policies, Workflow editor, Flow designer, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5
  • Proven experience in integration of ServiceNow with other IT applications.
  • Experience gathering requirements and creating/maintaining the ServiceNow solution documentation
  • Limited immigration sponsorship may be available
  • Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve


Preferred:
  • Expert knowledge of testing cycles within Agile or SDLC
  • Certified Implementation Specialist certification
  • Certified Application Developer


Company Information

Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater good and work across the industry sectors that drive and shape today’s marketplace—delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthier society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Now celebrating 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s more than 330,000 people worldwide connect for impact on our website.

Dice Id : 10106525
Position Id : 110892
Originally Posted : 4 months ago

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