Software Engineer II - Digital

Software, Engineer, Computer, Systems, Java, C, Artificial Intelligence, Foundation
Full Time

Job Description

Software Engineer II

Salt Lake City, Utah
Background

As the world's leading Contact Center as a Service company, NICE inContact serves contact centers, customer service centers, 911 centers, government entities, non-profits among many other companies globally. NICE inContact is the first to market with a complete Cloud offering that covers all the needs traditionally covered by on-premise providers. Our solutions not only involve complex software and networking but have expanded to fill robotic automation and artificial intelligence. We're constantly expanding the horizon of what a contact center solution should be in a hyper-connected world.

Our team is building an exciting new platform that will more cohesively bring all NICE inContact solutions together. As we accelerate our growth together with partners and a developer-friendly ecosystem, the need to further mature our core platform has become a priority. While these new platform capabilities offer a new range of possibilities, we need someone who is hungry to executing on our mission of improving people's lives by powering great customer experiences.

To Land This Gig You'll Need:
  • Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
  • 3+ years' experience in software development
  • Experience in one or more of the following software languages: Java, Go, C#
  • Experience designing, developing, deploying and supporting RESTful APIs.
  • Experience with developing services, clients and multi-threaded software.
  • Working knowledge of unit testing and test automation
  • Working knowledge of user stories and use cases
  • Working knowledge of object-oriented software design and design patterns.

Bonus Experience:
  • Experience with AWS tech
  • Experience with automation/testing tools
  • Experience with/knowledge of agile development processes
  • Experience working in a CI/CD Environment
ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world's No. 1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.
Dice Id : 10115980
Position Id : oaaiffwB
Originally Posted : 6 months ago
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