Software Support Specialist - CS1K Programmer

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Apex Systems
Software, Programming, Manager, System, Microsoft Excel, XML, VBA, Applications, Video, Systems
Full Time

Job Description

Software Support Specialist
Mid-level Aura Software Specialist needed to join team in efforts of expanding and configuring Aura features on new
implementations for large enterprise customers. US Citizenship is required and the ability to obtain and maintain an SSA
Suitability clearance is highly preferred. Programming, implementation, and professional services support for integrated
communication solutions utilizing; Avaya CS1K, Communications Manager, System Manager, Contact Center, Voice Mail,
VoIP, SIP, and all associated system features.
• Planning support for new implementations
• Completing Moves, Adds, Changes, within customer SLAs
• Maintaining integrity of resource tracking documents
• Monitoring and reporting of system capacities
• Maintaining accuracy of subscriber database
• Provisioning of new phones, softphones, users, mailboxes utilizing the following:
Avaya UCM
Avaya System Manager
Avaya Communication Manager
Avaya Aura Messaging
Avaya Session Manager
• Bachelors or related field experience
• 5+ years of hands-on VOIP/SIP experience
• 4+ years of experience with Avaya Aura communications solutions
• Programming & design skills within the implementation of AVAYA CS1K
• Expertise in large scale Enterprise Telephony Solutions
• Excellent writing and communication skills
• Proficiency in Microsoft Excel
• Ability and desire to learn independently
• Ability to manage time well and meet multiple deadlines
• XML, VBA scripting
• Avaya Contact Center Applications
• Unified Communications - Video Conferencing, Softphones
• Avaya AACC
• Experience with Avaya Communications Manager, System Manager

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Company Information

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

Dice Id : apexsan
Position Id : BHJOB2374_1193309
Originally Posted : 4 months ago

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