The Solution Architect is client facing, pre-sales technical expert that works with designated Accounts and acts as a value-added technical advocate for clients. A Solution Architect is responsible for understanding clients’ business requirements as they pertain to IT infrastructure, qualifying opportunities, and creating designs that match the requirements with appropriate hardware, software and professional services. This role entails the following responsibilities: collaborating with other Line of Business (LOB) experts as required to address client needs, presenting the proposed solution to the client, ensuring the sale is made, and overseeing the delivery of these solutions.
This role builds the required presales collateral to represent the solution including, but not limited to, At-A-Glance documents, HLDs (High Level Design), BOMs (Bill of Materials), Product Quotes (with pricing), LOEs (Level of Efforts), Client Proposals and SOWs (Statement of Work) Lastly, the solution architect role requires the person builds and maintains a healthy relationship with key business partners (OEMs, subcontractors, service providers) in the assigned districts and regions they support.
The Solution Architect II (SA2) - is a client facing technical expert with deep subject matter expertise of virtualization solutions. Experience with Compute, Storage, Load Balancing, Networking, and Cloud is a plus. This technical expert would be an expert in “Art of the Deal” for sequencing activities and deliverables to the client to value sell, earn trust and enhance margin. The Solution Architect is considered a thought leader and develops Converged Infrastructure Solutions & collateral. They are proficient at selling and positioning implementation and advisory services and are capable of understanding where strategic and advisory services fit for their clients’ needs.
Primary Duties & Responsibilities
- Client Facing Sales Support – Work with sales account team and engineering technical expert, interfacing directly with clients. Build trusted advisor relationships, understand clients’ business challenges and propose solutions. These relationships will be with engineering, Mid-Level Management along with C Level Executives.
- Develop High Level Designs and Architectures – Create and document architectures that address client business problems and can be used to ensure a smooth transition from presales to delivery
- Create Proposals – Develop BOMs (Bill of Materials), Product Quotes, SOWs (Statements of Work), At-a-glance documents, business cases and RFP responses
- Sales Planning – Work with management and sales teams to develop account prioritization and support strategies that will ensure a long term trusted relationship status
- Partner Relationship Management – Develop healthy and trusted relationships with key partners in the geography
- Billable Consulting – Provide services as part of client projects that are billable. Usually in a project oversight mode
- Intellectual Property Development – Contribute to the development of intellectual property and industry recognition (white papers, speaking engagements etc.)
- Training – Develop and execute a professional plan that will enhance/build current skills along with foster skills in emerging technologies
· Travel – Travel to/from clients, corporate events and training
- Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business or a related field
- At least eight (8) years of Converged Infrastructure related architecture, installation, and/or administration technical hands-on experience, including three (3) years of experience with large enterprise cross-brand projects
- At least three (3) years of sales or pre-sales experience in a VAR or OEM environment
- At least five (5) years of technical pre-sales support experience
- Documented or Certified skills in at least one of the following cloud offerings: Amazon Web Services, MS Azure, Google Cloud
Other Position Requirements
- Demonstrated experience leading advanced and complex technology projects in support of business initiatives
- Demonstrated ability to apply technical background and knowledge to business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
- Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
- Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
- Demonstrated ability to perform technical skills/knowledge transfer to client
- Demonstrated attention to detail and follow-up skills
- Demonstrated leadership, delegation, and personnel management skills
- Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences
- Demonstrated ability to work in team environment
- Documented or Certified skills in at least one of the following vendor’s products: VMWare, Citrix, Nutanix, Cisco
- Demonstrated experience with applications and API’s
- Demonstrated experience with automation solutions
- Demonstrated experience with containers, IAAS,PAAS, SAAS
- Demonstrated experience with Open Stack & Linux
- Demonstrated experience working with multi-vendor networking environments
- Customer-facing consulting experience
- At least four (4) years billable consulting experience
- Demonstrated knowledge of project estimation and scoping experience
Data Privacy and System Security
- All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
- Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
The position exists to provide technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis.
The above primary duties, responsibilities, and position requirements are not all inclusive.
Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.