What does a great Customer Identity and Access Management (CIAM) Solutions Architect do?
The CIAM Solutions Architect works under the Director of IAM Architecture to plan, conduct and establish a functional vision for Customer IAM. The engineer/architect possesses extensive knowledge of Identity and Access Management and is responsible for design, prototyping, and tech onboarding of a cohesive CIAM ecosystem under the Director's direction along with other team members. This is a critical role for Fiserv as we embody a post-merger One Fiserv directive.
The work in this area is complex with tactical and strategic responsibilities. This engineer/architect will manage technology resources to achieve successful outcomes. He/she will assess business needs, conduct feasibility studies and develop formal technology assessments across the CIAM technology stack. He/she will look for opportunities and innovative solutions to craft a well-defined problem statement needing CIAM architectural and solutions definition. The engineer/architect will also perform implementation reviews with the IAM Build teams to ensure that the stated solutions are being implemented according to design. The ability to effectively communicate the work required at each step of the process is key, as is the ability to clearly and concisely SWOT issues and decision points.
You're the kind of person who:
Has subject-matter expertise across Customer IAM topics as related to both cloud and on-premises enterprise technology, and the relationship between these architectures
Has strong hands-on installation and configuration experience with Directories, SSO, Federation, MFA, API Gateways, SOA services. Candidate must have this experience with at least one leading vendor product of each
Is fluent with IAM related protocols including SAML, OAuth, OIDC, XACML, SCIM, and other security interfaces
Can design, specify, document, and develop REST APIs following the OpenAPI specification
Embodies an API First approach for CIAM
Demonstrates experience working in a CI/CD model with CI/CD pipelines, automated build and deployment, etc.
Can create and drive adoption of Reference Architectures for existing, new and emerging customer-facing CIAM technologies
Can deliver high-quality, actionable designs and recommendations to the IAM Build teams
Remains ahead of the curve on the evolution of CIAM solutions architecture & security strategies, staying in tune with Fiserv's business model and business goals
Works well with a peer team of IAM architects and solutions engineers to engage with Business Units to design technical solutions in line with IAM overall vision and strategy
Can provide technology governance and knowledge management
Conducts vendor roadmap reviews to inform Fiserv's go-forward plans, including proofs of concept and new technology onboarding
Has prior experience designing, developing and validating IAM interfaces to applications
Can devise secure and robust solutions using available technologies and resources to meet business requirements
Demonstrates superior analytical skills, applying conceptual models, recognizing patterns while drawing and defending conclusions
Has articulate and succinct communication skills, and ability to draw complex diagrams and relationships simply
Basic Qualifications for Consideration:
Bachelor's degree or equivalent industry experience
7+ years of experience in implementation and integration of identity and access technologies
Experience with cloud security controls for IAM
Expertise with broader Customer IAM ecosystem of directories, identity management, and access management controls
Preferred Skills, Experience, and Education:
Cybersecurity certifications such as CISA, CISSP
Agile experience a plus
Ping Identity product suite architecture and design
Java development experience