Solutions Specialist

Laboratory, Manager, Director, Sales, Application, CLS, Pathology, IT
Full Time
Work from home not available Travel not required

Job Description

Overview

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

***Allscripts Laboratory Medicine Demo Specialist*

50% Travel, Remote Role

The primary purpose of this high-travel role is to deliver world-class laboratory medicine demonstrations to prospective Allscripts clients.

Responsibilities

  • Collaborates with the Manager, Sr. Manager and/or Director, Solution Specialists and Sales to define the opportunities and priorities for each demo
  • Lead the demonstration process through request, demo preparation, delivery and post demo review stages using established best practices
  • Select existing archived scripts to best demonstrate the Allscripts solutions value while avoiding redundant modification
  • Contribute to best practice library as new or enhanced workflows are designed and demonstrated
  • Contribute to the post demonstration review process to identify best practice, provide feedback and develop enhancements to existing demo system
  • Gather competitive intelligence whenever possible during demonstrations and communicate appropriately
  • Control expenses to minimize travel and expense costs associated to the demonstration
  • Crafts positioning and messaging for presentations developed in collaboration with Sales Team and Marketing
  • Develop client relationships pre, during and post demo process
  • Application of new technology into the demonstration process
  • Prepare and utilize the most current demonstration environment, release and integration availability to meet opportunity needs and requirements
  • Participate in the hiring process to ensure talented qualified candidates are selected
  • Develop core and specialty demonstration skills and competencies
  • Maintain knowledge of clinical practice as advancements are made in area of specialty. This is to include maintaining professional licensure, continuing education, professional organization membership and networking as appropriate


Qualifications

Academic and Professional Qualifications:
  • Bachelors degree desired or equivalent experience
  • Licensed medical professional (i.e. MT, CLS) strongly preferred

Experience:

• Minimum five years' experience in healthcare environment, with in-depth knowledge of Laboratory Medicine
• In-depth knowledge of Hematology, Chemistry, Microbiology, Blood Bank, and Anatomic Pathology
• Understanding of current CLIA, CAP, and Joint Commission guidelines pertaining to Laboratory Medicine
• Prior experience working with Allscripts Lab, NovoPath, and Blood Bank software (preferred)
• Strong ability to communicate with others; excellent interpersonal and customer service skills
• Strong oral communication skills with ability to speak and present via WebEx and in person
• Able to navigate demo sites, prepare and prep demo systems and customize messaging based on client problems and Allscripts solutions
• Proficient in translating client requirements into engaging product demonstrations
• Flexibility in working with a variety of audiences from c-suite to end users to IT analysts
• Deep understanding of the sales process and the relevance he/she plays re. client engagement and eventual deal closings

Travel Requirements:
  • On average, travel is estimated at 50% but could occassionally spike to 80%, including overnight and weekends within the US and Canada. Travel will likely be sporadic with weeks of little-to-no travel followed by weeks of very regular travel. This role includes the potential for occassional international travel as well.

Working Arrangements:
  • May be office-based or remote. Preference for candidates who live near a major airport. Work is performed in a standard office, or home office, environment with minimal exposure to health or safety hazards.
  • Peak times include end of month, end of quarter and end of year, during this time PTO time is limited to meet the needs of the business


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

#LI-CM1
Dice Id : 10127643A
Position Id : 2019-22439
Originally Posted : 1 month ago
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