Location: Washington DC
Duration: 1+ year
The Client is seeking a Help Desk/Desktop Support Analyst with strong Help Desk, Support experience to serve as part of a Tier 1 organization. This contractor position will be in support of client’s Help Desk and the analyst who fills this position will be required to work a set schedule that will require Saturday and Sundays. The hours of service will be on the Help Desk’s 3rd Shift from 11p to 730a. The successful candidate for this position is eligible to work over 40 hours a week, as required by the Shift Supervisor.
The Client will only consider candidates who can work those designated hours.
The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential. The contractor is required have:
13454 Sunrise Valley Drive, Suite 120 Herndon, VA, 20171