Sr Scrum Master

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GM Financial
Sr Scrum Master
Full Time
Work from home not available Travel not required

Job Description

The Sr Agile Scrum Master is a servant leader and expert in agility focused on team improvement, can support scaling as required, and support the shift from project to product based delivery.As a trusted advisor, this role applies an in-depth knowledge of GM Financial organizational structure, inter-departmental relationships, and agile principles to help teams and organizations align strategic objectives to accelerate value delivery.


  • Guiding and coaching the Scrum Teams and organization on how to apply agile values and principles, and use the Scrum Framework to delight customers

  • Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity

  • Protect the team from outside influences and remove impediments

  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving

  • Facilitating getting the work done without coercion, assigning, or dictating the work

  • Assisting with internal and external communication, improving transparency, and radiating information

  • Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog

  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value

  • Facilitating various Scrum and/or Kanban activities such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives

  • Empowering the team to be self-organized

  • Perform other duties as assigned

  • Conform with all company policies and procedures


AVP, Digital Program Administration


  • Must exhibit expert knowledge of agile frameworks including Scrum and Kanban

  • Professional Scrum Master and advanced certification and at least 5 years of agile experience

  • Prefer proficient in the use of Agile delivery tools such as TFS, Jira, and Azure DevOps

  • Demonstrated evidence of continuous learning mindset


  • Exceptional coaching and mentoring skills at the team and management levels

  • Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners with the ability to deep dive for advanced topics

  • A change agent; progressively challenging the team and organization to continuously improve

  • Excellent understanding of product and sprint backlog tracking, burn down metrics, and velocity

  • Strong negotiation, leadership, and written and verbal communication skills

  • Strong knowledge, skills, and ability working in a collaborative team environment

  • High maturity of diplomacy and ability to see and rationalize multiple points of view

  • Excellent people skills, with an ability to partner with a diverse leadership team

  • Servant leader who Supports the development team, the product owner, and the organization

  • High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)

  • Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions

  • Ability to provide leadership through influence, inspiration, collaboration and teamwork

  • Ability to listen and communicate effectively with others both verbally and in writing

  • Ability to demonstrate integrity while successfully managing work demands and pressure


  • Bachelor's Degree required

  • Master's Degree preferred


  • 3 years leading Agile teams as a Scrum Master required

  • 5 years working on an agile team required


  • Scrum Master Certification CSM, PSM I, PMI-ACP required

  • Advanced Scrum Master Certification: PSM II (Scrumorg) or A-CSM (Scrum Alliance) preferred

  • PSM III, CSP-SM strongly preferred

Working Conditions

  • Normal office environment

Posted By

GM Financial

Company Information

GM Financial, a wholly owned subsidiary of General Motors, is a global provider of auto finance solutions, with operations in the U.S., Canada, China, and Latin America. We employ more than 9,000 hard-working team members in North America, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development.
Dice Id : 10120555
Position Id : 201935812-680