Sr. Business Analyst

Analytics, Business analysis, Business process, Business requirements, CPQ, Collaboration, Computer, Configuration, Cyber security, Dashboard, Data mapping, ETL, Functional requirements, IT, Information gathering, International sales, KPI, LESS, Leadership, Marketing, Metrics, Operations, Reporting, Requirements elicitation, Roadmaps, SQL, Sales,, Software, Software administration, Specification, Team leadership, Training, Use cases, VIA, Writing
Full Time
Depends on Experience

Job Description

Our client who is a global provider of equipment and services is seeking a Sr. Business Systems Analyst. This role will lead and facilitate business information gathering from a variety of sources and will be the Global Sales Operations team lead for IT coordination. The Sr. Business Systems Analyst is a direct-hire role located in Chicago, IL.


  • Lead and facilitate business requirements gathering with business stakeholders from commercial teams (sales, service, marketing).
  • Translate business requirements into technical specifications and manage Salesforce roadmap.
  • Providing functional expertise for business processes and how to enhance via Salesforce.
  • Develop customized reports and dashboards in collaboration with power users and commercial leadership to gain insights into KPI’s, growth targets, and other metrics.
  • Provide to users Salesforce, CPQ training, skills development, support, and assistance.
  • Extensive hands-on administration and configuration of, leveraging knowledge from application releases and new features.
  • Collaborate with the IT group to design solutions that meet business needs and fulfill Cyber Security needs.


  • Bachelor’s degree or equivalent experience.
  • 2+ years with strong technical and functional experience in hands-on application administration and configuration of
  • Expertise with SFDC Einstein Analytics, ETL tools, with SQL or SQL-like experience.
  • SFDC ADMIN 201/ADMIN 301 and other certifications.
  • Expertise in requirements gathering, writing functional specifications, process, and use case modeling, and data mapping.
  • Ability to analyze data problems and propose solutions.
  • Understanding of cybersecurity issues with the ability to review customer requirements.

Major Physical Demands:

  • Standing: Standing: Occasional standing for work
  • Lifting: Less than 40 pounds
  • Walking: Occasional walking throughout the facility
  • Carrying: Occasional carrying of light objects
  • Pushing: Infrequent pushing of objects
  • Pulling: Infrequent pulling of objects
  • Bending: Occasional bending
  • Reaching: Infrequent reaching
  • Handling: Occasional handling of computer equipment
  • Environment: Standard office


Dice Id : 10411326A
Position Id : 6705783
Originally Posted : 2 months ago
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