Direct client requirement
Locals only / in-person interview is must
10+ years required
The Business Analyst is responsible for working as a liaison among Customer and Invoicing stakeholders to understand business structure, policies and processes and to recommend solutions that enable the organization to achieve its goals. Responsible for eliciting the actual needs of stakeholders not simply their expressed desires, working with the business to prioritize those needs, ensuring alignment to business objectives. The Business Analyst is also responsible for clearly documenting and expressing functional, non-functional and transition requirements to IT stakeholders such as systems analysts, developers and quality assurance analysts to ensure the right solution is built to meet business needs.
MAJOR / KEY RESPONSBILITIES
Creating a BA Plan for negotiation with Project Manager and Sponsor. Elicits, Analyzes and Documents Requirements (i.e., use cases, business, user, functional, non-functional, transition). Works with business stakeholders to prioritize functional requirements and ensure Sponsor is realizing highest possible return on investment. Liaison between business and IT stakeholders, meeting with System Analysts, Quality Assurance Analysts, Project Managers and other resources needed to ensure requirements are met. Works with business stakeholders in leading User Acceptance Testing, following up on testing progress and defect resolution.
• Bachelor’s Degree, ideally in Business, Computer Science, Management Information Systems, or relevant Business field preferred or equivalent combination of education/experience. MBA preferred. • Six Sigma Certification.
•10+ years IT experience, with minimum of 5 years business analysis experience • Excellent communicator, both written and oral • Practical, hands-on personality • Ability to work in team-oriented environment • Skilled with UML and Use Cases • Proven experience in direct contact with users to solve issues with customer and business applications • Ability to lead User Acceptance Testing planning and execution • Experience leading or participating in major business and IT initiatives • Global business experience, including working remotely with globally scattered users and IT teams, including external partners (desirable) • Working in a service business with a sophisticated supply chain (desirable)
SKILLS AND KNOWLEDGE
• Excellent communications skills – both written and verbal, and the ability to present difficult concepts in understandable terms to all levels in the organization • Highly developed analytical, problem solving, reasoning and assessment skills • Requirements planning and management: Eliciting, Communications, Analysis, Documentation, and Implementation • Strong business acumen and awareness of technical trends o Extensive business process and functional knowledge o Understanding of latest technological solutions for Web, Mobile and IT at large • Microsoft Office tools, to advanced user level • Testing experience, using testing tools such as HP Quality Center • Ability to address and resolve issues, and negotiate to satisfactory completion, while demonstrating excellent customer service skills • Knowledge of Six Sigma and process methodologies • Awareness of governance and protocol • Demonstrated work planning and prioritization skills for a small group