Sr. Business Systems Analyst - Customer Care and Associ

  • Publix,
  • Lakeland, FL
  • 1 hour ago
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Full Time
Work from home available

Job Description

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publixs Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers. The Customer Care, Hiring, Charities and Associate system team is hiring a Sr. Business Systems Analyst that has strong business analysis skills and technical abilities. We are moving several of our system from TFS into the Devops environment.Are you a scrum master that can lead projects and drive results?

Job responsibilities will include:
  • Coordinate, facilitate, and coach Scrum team members to facilitate Scrum events, including backlog refinement, sprint planning, daily scrums, sprint reviews, product demos, and sprint retrospectives
  • Lead Scrum teams to deliver high value increments of work following Agile Scrum methodologies
  • Work with Product Owners to align Scrum team activities and deliverables with Stakeholder's release plans and sprint goals
  • Protect the Scrum team members from interruptions and ensure that they are practicing core agile principles
  • Remove process impediments and escalate to the appropriate team members or managers for review and resolution
  • Track and communicate Scrum team velocity, team capacity, team productivity, and related team planning and performance metrics via dashboards and radiators
  • Support the development team with the Continuous Integration (CI) and Continuous Delivery (CD) process
  • Drive projects to completion meeting desired milestones and completion dates.
  • Bachelor's Degree in Management Information Systems, Computer Science, Business, or other analytical disciplines or equivalent experience
  • Minimum of 5 years IT experience planning and managing all activities associated with delivering solutions in a large-scale distributed environment
  • Minimum of 5 years experience analyzing business problems and translating business requirements into technology solutions
  • Minimum of 5 years experience serving software delivery teams as a Scrum Master
  • Experience working as a Scrum Master within an Agile Scrum framework and its application in product development and delivery
  • Experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
  • In depth SQL query knowledge
  • Basic programming ability in .Net and c#
  • Scrum Master Certification (CSM)
  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health plan (with prescription benefits)
  • Group dental plan
  • Group vision plan
  • Sick pay
  • Paid Parental Leave
  • Long-term disability insurance
  • Company-paid life insurance (with accidental death & dismemberment benefits)
  • Tuition reimbursement
  • Vacation pay
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Paycheck direct deposit
  • Credit union
  • Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
  • 6 paid holidays (associates can exchange the following holidays with their managers approval: New Years Day, Memorial Day, Fourth of July, and Labor Day).

Company Information

We are Publix Technology, the award-winning technical group of the largest employee-owned company in the nation, Publix Super Markets, Inc. Publix Technology associates place the highest priority on job security and customer service. This makes Publix one of the best-run, most financially secure companies in the world, as well as a leader in giving back to the communities in which we serve. As a top grocery retail company with nearly 1,300 stores and more than 225,000 associates, you may ask: What technology-related career opportunities and benefits does Publix have to offer a technology professional such as yourself? In one word – plenty! Publix Technology is a team of over 1,600 associates dedicated to providing the highest level of technical innovation and customer satisfaction in the industry. We offer intern, entry-level, senior and manager level positions. No matter what your specialty or interest is in technology – security, architecture, infrastructure, integration, or programming – we have a career for you where you will be motivated, respected and challenged. It’s why we are on Fortune Magazine’s Best Companies to Work For list, as well for Best Workplaces in Retail, Best Workplaces for Women, Best Workplaces for Diversity, Best Workplaces for Millennials, and many other award lists. Publix Technology associates enjoy the ability to own Publix stock, work-from-home potential, highly competitive pay, health insurance and other benefits. Join Publix Technology — where working is a pleasure!

Dice Id : 10120920
Position Id : 20296BR
Originally Posted : 2 months ago

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