Sr. Collaboration Engineer

Engineering, Collaboration, CCIE, Security clearance, Infrastructure, Software, Integration, DevOps, Cisco Certifications
Full Time
Depends on Experience
Travel required to 50%.

Job Description

UNICOM Government Inc., (UGI) strives to create a competitive advantage by setting direction, evaluating, and evangelizing current as well as emerging & innovative technologies, trends, solutions, and positioning UGI as a leader in infrastructure technology.


Greensboro, NC


The Sr. Collaboration Engineer position is a combined sales support and professional services role within the UCC department.  The general job function is to provide pre-sales, design, and implementation services to both sales teams and customers, including professional services delivery of infrastructure and software in related technical focus area: (e.g. network, server, storage, DevOps, cloud) projects, support proposal development, provide technical training to junior engineers and lead internal initiatives when required.  This position is viewed primarily as a highly-skilled position for professionals who have at least 10 years of practical industry experience as an individual contributor.


Primary Responsibilities:

  • Provide technical services in the form of design, assessment, analysis, and troubleshooting, implementation, and documentation for related technology focus areas: (e.g. network, server, storage, DevOps, cloud, etc...)
  • Provide pre-sales support to Sales, Bids/Proposals, and Business Development teams in the form of developing opportunity responses, Statements of Work, Level of Efforts (LOEs), and providing presentations to clients and serving as a technical expert in client meetings.
  • Work with Project Management to serve as a project lead on technical deployments and customer engagements.
  • Support UGI sales, Business Development, and Engineering in a pre-sales capacity to help position UNICOM Services and Solutions through new sales, add-on sales, and lead generation.
  • Assist with design and implementation of new solutions related to specified technical focus areas
  • Develop additional technical and professional skills through a career-track curriculum and self-learning experiences.
  • Provide support and leadership on internal UGI initiatives such as process improvement, best practices, and research.
  • Assist in identifying UGI sales opportunities.
  • Other duties as assigned.


Supervisory Responsibilities:



Education and/or Experience:

  • Bachelor’s degree in Electrical Engineering, Information Technology, Computer Science, Computer Information Systems, or related technical discipline. Equivalent experience may be substituted for the degree requirement.
  • Seven (7) to ten (10) years of experience providing sales and implementation support to a reseller or solutions integrator capacity.


Knowledge, Skills, and Abilities:

  • Possess deep understanding, experience, and skills within a related technical focus area.
  • Ability to work creatively and analytically in a problem-solving environment.
  • Possess the ability to lead exploratory meetings with clients to drive a solution, a proposal, and assist in closing the deal.
  • Must be able to work in a consultative manner to address client needs and develop a target solution.
  • Possess demonstrated written and oral communications skills. 
  • Possess demonstrated successes in collaboration and partnering with clients. 
  • Possess the ability to listen critically, think quantitatively, and develop solutions to client business issues. 
  • Possess a strong understanding of business fundamentals in accounting and finance, project management, and management.
  • Must have a high-energy work ethic and be available to work non-standard hours during peak season times.
  • Solid understanding of IT processes including ITIL concepts.
  • Experience working with project management methods and creating project assets such as high-level designs, detailed designs as-built documentation as well as testing, implementation, and roll-back plans.
  • Demonstrated leadership to grow and mentor other people.



Certificates, Licenses, Registrations:

  • CCIE Collaboration required.


Travel Requirements:

Up to 50% travel


Security Clearance:

  • Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. Government administered investigation.
  • Must be a U.S. citizen.
  • Must also be eligible for and able to maintain required Security Clearance/access approvals.  


Physical Demands/Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools, or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 50 pounds.

Work Environment:

General office environment.

Thank you for your interest in UNICOM Government, Inc.

At UNICOM Government, Inc., our top priority is our people. We support our employees in maintaining a healthy work-life balance by providing unique programs and comprehensive benefits that are important to today’s busy professionals. UGI’s benefits include Medical, Dental, and Vision plans, life and disability insurance, 401K, short and long-term disability, and flexible spending. UGI employees also enjoy observance of federal holidays, a family-friendly environment, flexible work schedules, and an onsite gym.

We are proud to be an Equal Employment Opportunity/Affirmative Action employer. Male/Female/Disabled/Veteran

Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 703-502-2000 or for assistance.

One Mission. Yours.

If you are interested in a career with UGI, please visit our website to learn more and apply directly to our openings.

Dice Id : 90893199
Position Id : 7095171
Originally Posted : 2 months ago
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