Sr. Desktop Support Analyst

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Robert Half
Desktop, Analyst, Technician, IT
Full Time

Job Description


In this role, you will need to excel at explaining intricate technical information to the non-technical user. This job is for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Financial Services industry that may be the position for you, if that sounds like you. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Minneapolis, Minnesota, area.

Your responsibilities

- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

- Resolve computer problems, and give guidance on appropriate action/solutions

- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Supply computer desktop support in accordance with established policies and procedures

- Communicate regularly and effectively with ticket submitters

- Match hardware repairs with the appropriate vendors


- Knowledge of securities trading

- Desktop Environment experience

- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

- Desktop support or related experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Company Information

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.
Our staffing services
Accountemps – Temporary and temp-to-hire jobs for accounting and finance professionals
Robert Half Finance & Accounting – Full-time positions for accounting and finance professionals
Robert Half Management Resources – Project and interim roles for senior-level finance, accounting and business systems professionals
Robert Half Technology – Project and full-time roles for IT professionals
OfficeTeam – Temporary and temp-to-hire positions for administrative professionals
The Creative Group – Freelance and full-time roles for creative, digital, marketing, advertising and public relations professionals
Robert Half Legal – Project positions and full-time roles for legal professionals

Dice Id : rhalfint
Position Id : 00720-0011599716
Originally Posted : 1 month ago

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