Sr. Desktop Support

desktop, audio visual, telephones, Active Directory, Office 365, documentation
Full Time
$28 - $32
Travel not required

Job Description

A Houston company is looking for Sr. Desktop Support.

Job Summary:

  • Install, support and maintain end user devices including PC’s, Mobility and audiovisual equipment. Provide 2nd and 3rd level technical support. Install, support and maintain PC applications in a Windows 7/10 Active Directory environment. Software includes Operating Systems, Endpoint Security, Office 365, VPN, System Management tools and various business unit software titles.
  • Administration of system management tools and applications, for the purpose of ensuring the secure and reliable operation of technology.
  • Maintain proper documentation, as required by the leadership of Corporate Systems, to properly track the status of all service calls, to assist the helpdesk in providing prompt response to users, and report on the progress of duties related to project participation.
  • Support and participate in the continuous assessment and improvement of the quality of care and services provided.
  • Participate in the delivery of project objectives as directed. Performs other duties as required

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science preferred, but will consider equivalent experience.
  • Five years’ experience in a technical support position providing end user computing support.
  • MCSA, MCITP, HDI Certification, or A+ certifications preferred.

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Staffing Company - Operating Systems Inc. (OSI)

 
OSI provides technical services on either a project basis, long-term support basis or permanent basis for midsize to Fortune 500 companies located in the Houston area. Since 1989, we have placed employees in all levels of support and services ranging from entry-level technicians to high-level application programmers.
 
OSI offers a compensation package including:
- Compensation: OSI consistently pays a higher percentage of gross billing rate than its competitors; in most cases up to 75% of the client's billing rate
- Medical Insurance: Company paid medical insurance; optional coverage available for spouse and children
- 401K
- Workers Compensation Insurance
 
For more information on OSI, please visit our website at www.osihouston.com.
 
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Dice Id : ositx
Position Id : FI180648
Originally Posted : 3 years ago
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